Vulnerable Consumers Archives - Page 3 of 21 - Consumers' Federation of Australia

3 December , 2024

New Centrepay Reform Bans Predatory Rent-to-Buy’s in Win for Consumers and Advocates

Consumer Action Law Centre CEO Stephanie Tonkin said she was absolutely delighted that Minister Bill Shorten has announced consumer protections and reforms to Centrepay that restore it to its original purpose; that it should only be used by consumers to make regular voluntary payments for essential bills and expenses. (link to media release) “We have…

25 November , 2024

Greenhouses Gases Continue to Rise – 2023 the Warmest Year on Record

Global average concentrations of all major long-lived greenhouse gases continue to rise in the atmosphere, driving further climate change says a new report by CSIRO: State of the Climate. This eighth biennial State of the Climate report is a synthesis of the science that underpins our understanding of Australia’s climate. It is intended to inform…

14 November , 2024

ACCC Warns NDIS Providers Against Misleading Advertising

The ACCC is putting businesses on notice that it is focusing in on problematic advertising practices which target participants in the National Disability Insurance Scheme (NDIS). The ACCC has been working with the National Disability Insurance Agency (NDIA) and NDIS Quality and Safeguards Commission to identify advertising which may be in breach of the Australian…

11 November , 2024

CFA Supports Call for Action to Protect Children from Unhealthy Food Marketing

In an open letter to Health Ministers, CFA and many other organisations have called for action to protect children from the marketing of unhealthy food by: A copy of the letter is available here

8 November , 2024

Optus Fined Over 2023 Outage Impacting Triple Zero

ACCAN has today welcomed the decisive action by the Australian Communications and Media Authority (ACMA) in holding Optus to account and issuing a $12 million fine for risking the welfare of hundreds of consumers during the widespread outage of November 2023. This latest fine signals the need for the company and its new CEO, Steven…

22 October , 2024

Consultation Opens on ‘Phase Two’ of Online Safety Codes

Following the Online Safety Act 2021 (Cth.), industry associations have been tasked with developing codes of practice to protect Australians from a number of materials online. The draft codes for phase two, covering Classes 1C and 2 materials, have now been released and are available for public comment here. Consultation will be open from October…

21 October , 2024

People in Hardship Targeted in Criminal Financial Assistance Scams

The National Anti-Scam Centre is warning Australians that criminals are impersonating charities and offering fake financial assistance schemes to target people experiencing financial hardship. No Interest Loan Schemes are offered by trusted charities such as Good Shepherd and the Salvation Army and are intended to support low-income earners and people in hardship who are experiencing…

17 October , 2024

Children’s safety in the metaverse – Draft standard open for Public Comment

The metaverse is a collective virtual shared space, where you can socialise, collaborate, learn, and play with others across different digital worlds. The metaverse may offer new opportunities for creativity, education, entertainment, and commerce, but there are also new challenges where metaverse technologies can have a significant impact on young users’ mental health and well-being. Children…

16 October , 2024

Consumer Advocates Welcome Government Announcement on Unfair Trading and Consultations

The two major consumer protections announced today -the ban on unfair trading and consultation on penalties for breaches by traders and service providers of the consumer guarantees under the Australian Consumer Law- will help create a fairer marketplace for all Australians. That’s the verdict of Consumer Action Law Centre CEO Stephanie Tonkin who welcomed the announcement from…

2 October , 2024

Advocates Welcome Establishment of ‘equal access’ Costs Model for Federal Discrimination Law Claims

The Justice and Equity Centre welcomes the passing of the Australian Human Rights Commission Amendment (Costs Protection) Bill 2023, which establishes an ‘equal access’ costs model for federal discrimination law claims. This is a reform we proposed with our partners at Grata Fund, to improve access to justice for people who have endured sexual harassment or discrimination…

18 September , 2024

National Anti-Scam Centre Launches Online Scamwatch Advice in 17 Languages

Important advice about how people in Australia can protect themselves from scams is now available online in an additional 17 languages other than English on the National Anti-Scam Centre’s Scamwatch website. The new in-language videos and updated written advice on how to spot and avoid scams will make Scamwatch an even more useful resource for culturally and linguistically…

18 September , 2024

National Elder Abuse Research Program – Online Survey of LGBTQIA+ Community Members

The Australian Government, Attorney-General’s Department (AGD) has commissioned and funded the Australian Institute of Family Studies (AIFS) to undertake research on the abuse and mistreatment of lesbian, gay, bisexual, transgender, intersex, queer, and/or asexual (LGBTIQA+) older people. AIFS has partnered with Queerspace, a division of Drummond Street Services, to undertake this project. The research will…