First Nations consumer advocates from the Save Sorry Business Coalition have greeted the announcement that the Federal Government will extend its Interim Youpla Scheme with a renewed call for establishing a fair and culturally appropriate resolution.

Bettina Cooper, Boandik woman and Save Sorry Business Coalition Coordinator & Aboriginal Financial Counsellor at Mob Strong Debt Help explained, “We have cautious optimism about the announcement from Ministers Linda Burney and Stephen Jones, with hopes that this will be the final extension before the Federal Government’s enduring resolution is announced.”

Read More Interim Scheme Extended for Youpla Funeral Benefit Program

The logos and names of the organisations, professionals and advocates who signed the open letter

“We know all too well the harm that inadequate privacy protections cause. Gambling companies hound at-risk people with targeted advertising, data brokers sell our information without consent, and automated systems discriminate against marginalised people. We’ve also seen millions of consumers harmed by data breaches when businesses store too much personal information,” says CHOICE Senior Campaigns and Policy Advisor, Rafi Alam. 

Read More Over 20 Advocates and Researchers Call for Urgent Privacy Reform

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2023’s World Environment Day has just passed us by, but this years campaign against plastic pollution is an ongoing struggle. The 2023 World Environment Day campaign #BeatPlasticPollution calls for?global solutions to combat plastic pollution, a reminder that people’s actions on plastic pollution matters. The steps governments and businesses are taking to tackle plastic pollution are…

Read More World Environment Day: Beat Plastic Pollution

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Consumer groups welcome yesterday’s passage of Royal Commission recommendations into law, but condemn the government for introducing the law to axe safe lending laws into the House. This is a joint media release by CHOICE, Consumer Action, Financial Counselling Australia and Financial Rights Legal Centre. “This week the government has proposed to slightly strengthen and…

Read More Consumer groups comment on Banking Royal Commission reforms

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Consumers’ Federation of Australia is excited to have become a member of the EveryAGE Counts national coalition to end ageism. We are now a proud member of this diverse and growing coalition of organisations and individuals committed to achieving this important shift in the way we understand and experience growing older. By joining the coalition,…

Read More CFA joins the EveryAGE Counts national coalition to end ageism

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As Consumer Action Law Centre asks insurance companies to “Show Us Some Love”, a new report from the Centre shares the shocking stories of Australians caught out by unfair terms in insurance contracts. The report DENIED: Levelling the playing field to make insurance fair details people’s shocking experiences with insurance claims and shows why an unfair contract…

Read More Consumer Action asks insurance companies to show Australians some love

The following is a media release from the Office of Fair Trading (Qld).  The Do Not Knock informed communities program expanded to Hope Vale today (21 September 2017), with residents marking the occasion at a community event. The program aims to deter unscrupulous door-to-door traders with prominent roadside signage reminding travelling salespeople of their responsibilities…

Read More Do Not Knock Informed Community Program Expands to Hope Vale

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Live debt free! Take control! Never stress about money again! Maybe you’ve seen one of the TV or radio ads that Debt Vultures use to flog services such as “repairing” credit reports, debt negotiation, personal budgeting, and debt agreements. Debt Vultures give bad advice and spruik so-called “debt solutions” to Australians in financial hardship, and waste…

Read More Join Consumer Action’s Campaign against Debt Vultures

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Consumer Action Law Centre have launched a campaign urging reform in the Retirement Housing Industry following joint Four Corners/Fairfax Media investigations that brought to light the lengthy contracts, exploitation and crippling exit fees that dog the industry. Consumer Action say that while the revelations have shocked many, the issue is nothing new and the sector is crying out…

Read More Consumer Action Launch Campaign for Retirement Housing Reform

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CHOICE has introduced their new consumer assistance tool: Complane. Complane has been developed to minimize the number of difficulties that travelers have making complaints with airlines when their flights are delayed or canceled. CHOICE recently conducted a study into passenger travel, revealing that over the past year, over 23 per cent of travelers faced either…

Read More CHOICE launches Complane