Safe Products Confident Consumers Consumers International World Consumer Rights Day 2026

Across the world, consumers continue to encounter unsafe, counterfeit or poor-quality products — from children’s toys and household electronics to medicines and everyday goods. World Consumer Rights Day, coordinated by  Consumers International, is the only globally recognised day dedicated to promoting consumer rights and needs. This year’s theme Safe Products, Confident Consumers, calls for collective action across…

Read More World Consumer Rights Day 15 March 2026

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Trampoline parks are designed for a wide range of ages, from young children to adults, and are popular for fun, fitness and events designed to cater for a variety of skills. The trampolines in trampoline parks differ from domestic trampolines used in backyards across the country, both in design and patterns of use. Trampoline parks…

Read More Have Your Say: Trampoline Parks

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On 9 February 2026, the federal government released for comment draft legislation on Unfair Trading Practices. The draft laws would amend the Australian Consumer Law by: · introducing a general prohibition on conduct that unreasonably manipulates consumers or distorts the environment they make decisions in, causing detriment · providing protections against unfair subscription practices, including…

Read More Consultation on Draft Unfair Trading Practices Legislation

Adorable crochet teddy bear mobile with stars and clouds for baby nursery. Adorable crochet teddy bear mobile with stars and clouds for baby nursery.

Two new mandatory standards which aim to reduce risk of death and injury from products that babies do or may fall asleep in must be complied with by businesses from 19 January 2026.  Infant sleep products have a surface for an infant to lie on. They are designed or marketed for an infant to sleep…

Read More New Standards Reduce Risk of Infant Death and Injury

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Quantum technology is already making waves in computing, communications, and sensing. Last year (2025) was proclaimed by the UN as the International Year of Quantum Science and Technology (see highlights and video), now’s the time to understand what’s coming, and find out more in Standards Australia’s Quantum technologies fact sheet Imagine solving complex problems that would take today’s supercomputers…

Read More What’s happening with quantum technology?

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The Federal Government has released a consultation paper on new requirements for supermarkets to improve transparency about prices, promotions and loyalty programs. The proposals directly respond to recommendations from the Australian Competition and Consumer Commission’s Supermarkets Inquiry, which found that current pricing and promotional practices often make it too difficult for consumers to assess value…

Read More Consultation Opens for Supermarket Price and Loyalty Program Transparency

News

The Customer Owned Banking Code Compliance Committee (COBCCC) has welcomed the appointment of Ms Karen Cox as its new Consumer Representative, bringing decades of consumer advocacy experience and deep expertise in banking reform to the Committee’s oversight of the Customer Owned Banking Code of Practice. Ms Cox has been appointed by the Consumers’ Federation of…

Read More Karen Cox Appointed as Consumer Representative to COBCCC

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The Consumers’ Federation of Australia (CFA) is inviting suitable applicants to apply for the role of consumer representative on the Australian Banking Association Consumer Outcomes Group.   The Consumer Outcomes Group is a joint bank and consumer representative forum for discussing and responding to existing and emerging issues to improve consumer outcomes in retail banking. The COG…

Read More Consumer Representative Opportunity: Australian Banking Association Consumer Outcomes Group

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On 26 November2025, The Hon Dr Andrew Leigh MP (Assistant Minister for Productivity, Competition, Charities and Treasury) made the first consumer ministerial statement to Parliament in 17 years. The statement, to the House of Representatives, contained information about a wide range of measures the government has taken, or plans to take, to better protect and…

Read More Important Consumer Ministerial Statement to Federal Parliament

International Volunteer Day graphic International Volunteer Day graphic

International Volunteer Day (IVD) on 5 December 2025, raises awareness of the important role volunteers play in responding to challenges facing the world. The theme ‘Every contribution matters’ celebrates the power of collective action and acknowledges that every act of volunteering, big or small, contributes to a stronger and more connected world. The Day highlights…

Read More International Volunteer Day 2025: ‘Every contribution matters’

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Many GP’s, specialists, public and private health care providers now offer a telehealth and virtual care service as an option to patients. There has been widespread adoption of virtual consultation, including telephone, video conversations or recording, or an interactive form of webpage. Many doctors and medical centres now offer telehealth consultations. If you have a…

Read More Telehealth and Virtual Care – Draft Standard Open for Public Comment

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The notification for the Consumers’ Federation of Australia’s 2025 Annual General Meeting has been sent out and we’re busy preparing everything for the AGM. The AGM is scheduled for Wednesday 3rd December at 3:00pm-5:00pm AEDT, we look forward to seeing you there! As part of the preparations, we would like to remind all of our…

Read More Consumers’ Federation of Australia: Annual General Meeting 2025