Consumers' Federation of Australia

17 September , 2024

Advocates Welcome New Scam Framework, Urge Consumer Safeguards be at the Front and Centre

Consumer Action Law Centre, CHOICE, the Australian Communications Consumer Action Network (ACCAN) and Super Consumers Australia, have welcomed the announcement from the Albanese Government of a consultation on a draft bill starting today, for the proposed Scams Prevention Framework. “I congratulate Assistant Treasurer Stephen Jones and the Albanese Government for pushing ahead with these scam…

17 September , 2024

Space heaters – Have your say on performance comparisons of residential space heaters

There is currently no easy way for consumers to compare the energy use, energy efficiency, running cost or greenhouse gas emissions of different heater types, e.g. air conditioners (heat pumps), gas space heaters, and electric resistance heaters. Space heating accounts for around a third of residential energy use in Australia and New Zealand. Space heating…

13 September , 2024

Collaboration to Support Cash-in-Transit Services Given Interim Authorisation

The ACCC has granted authorisation to allow the Australian Banking Association (ABA), its member banks, Australia Post, retailers, supermarkets and other industry participants to collaborate so they can ensure there is continuity of cash-in-transit services.The ACCC’s authorisation allows the parties to collaborate and prepare for any suspension or disruption of cash-in-transit services.“It is important that…

12 September , 2024

CPRC Webinar: Untapped Power of Unpublished Data

The Consumer Policy Research Centre is hosting a webinar, Untapped power of unpublished data, to “unveil the findings of our latest research into the publication practices of consumer complaints data among Australian regulators”. The webinar is scheduled for September 24 from 4:00pm to 5:00pm AEST and you can register for the event here. Erin Turner,…

12 September , 2024

Voluntary AI Safety Standard Available

A Voluntary AI Safety Standard has been made available by the Australian Government – it gives practical guidance to all Australian organisations on how to safely and responsibly use and innovate with artificial intelligence (AI). The standard consists of 10 voluntary guardrails that apply to all organisations throughout the AI supply chain and explain what…

9 September , 2024

New Rules for Triple Zero Services a Win for Public Safety

Changes to Triple Zero rules announced by Minister for Communications Michelle Rowland today are an important step to enhance public safety. ACCAN – Australia’s peak body for communications consumers – welcomes today’s announcement by the Minister that several new requirements will apply to mobile carriers in relation to the Triple Zero service. The range of…

7 September , 2024

Pension Indexation and Commonwealth Rent Assistance Boost Give Some Relief to Older Australians

The latest round of indexation starting 20 September, 2024 – including Age Pension, Carer Payment and Commonwealth Rental Assistance – is a welcome and necessary ongoing step towards alleviating cost-of-living pressures, but further action is needed to address financial pressures faced by older people, says the Council on the Ageing (COTA) Australia. COTA Australia CEO…

6 September , 2024

Medical Authorities Urged to Address ‘ticking time bomb’ of 3G Shutdown on Medical Devices

Medical authorities must take urgent action to ensure that up to 200,000 medical implant recipients are aware of the health threat posed by the looming 3G network shutdown. ACCAN CEO Carol Bennett said the recent delay to the shutdown of the 3G network was to be applauded, but there was growing concern that people were…

6 September , 2024

“Stop dithering on older people’s rights” – Self-Advocates Urge MPs to Act Now on Aged Care Reform

Older people are urging a bipartisan approach from the Federal Government and Opposition to urgently introduce a new rights-based Aged Care Act. Organisations representing older Australians and their carers say the Aged Care Act needs to be introduced into Federal Parliament this sitting fortnight if laws are to be passed this year that address the…

4 September , 2024

BCCC Releases 2023-2024 Annual Report, Deceased Estates a Focus of Investigation

From the Chair of the Banking Code Compliance Committee: This year we issued three sanctions to three banks for serious and systemic breaches of the Code [relating to deceased estates]. This action underscores our commitment to hold banks accountable for the promises they make under the Code and to respond firmly where we find serious…

4 September , 2024

Safe Infant Sleeping Practices

Sleep bub in a way that keeps their airways open and uncovered, so they can breathe easily, find out how here and watch the video. Sudden Unexpected Death in Infancy (SUDI) involves infant inclined products and sleep environments that place an infant’s head above a horizontal position and pose serious safety concerns. Sleeping on an…

3 September , 2024

Fire Protection Month

Fire Protection Month serves as a reminder of the importance of fire safety measures and the ongoing efforts to prevent tragedies from occurring in our communities. The impact of fire on individuals, communities and the environment are devastating. The Western Australian Department of Fire & Emergency Services has information about preventing a fire in the…