Consumer Representative Opportunities Archives - Consumers' Federation of Australia

13 August , 2024

Australian Financial Complaints Authority – Consumer Panel Members

As a financial ombudsman, AFCA is a for-purpose organisation that provides a free service for individuals and small businesses. AFCA listen to and work with their customers and financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference. AFCA is seeking interested Industry and…

2 August , 2024

Telco Accessibility Taskforce Accepting Expressions of Interest

The Telecommunications Industry Ombudsman is establishing a Telco Accessibility Task Force to remove the barriers to effective dispute resolution in the telecommunications industry and improve the industry’s ability to address consumer issues. We are calling for expressions of interest to join the Task Force from cross-sector leaders and decision-makers at telecommunications providers, consumer groups, relevant…

25 July , 2024

EWON Board Community Director Opportunity

The Energy and Water Ombudsman NSW (EWON) is currently accepting nominations for the EWON Board Community Director position. The position is a three year term starting from 31 October 2024 with nominations closing 26/07/2024. From EWON’s website: The Energy & Water Ombudsman NSW (EWON) is calling for nominations for one Community Director for the EWON…

2 July , 2024

Consumer Representative – General Insurance Code Governance Committee

The General Insurance Code Governance Committee (CGC) is an independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. The Code covers many aspects of a consumer’s relationship with their insurer, from buying insurance to making a claim, to providing options to those experiencing financial hardship, to the process for…

31 May , 2024

Consumer Representative Opportunity: ASIC Consumer Consultative Panel

CFA is represented on the ASIC Consumer Consultative Panel (CCP) and is seeking a new CFA representative to fulfil this role. The CCP assists ASIC to identify current and emerging consumer issues in the sectors we regulate; provides feedback on proposed regulatory changes; and through an evidence base of practical experience, inform the development and…

23 May , 2024

Consumer Representative Opportunity – Therapeutic Goods Administration

The Therapeutic Goods Administration (TGA) is seeking applications from professionals with relevant expertise in medicine and science, and consumers with relevant expertise in consumer perspectives and issues. Successful applicants will contribute significantly towards the TGA’s regulatory functions by providing independent expert advice on matters across a broad spectrum of issues relating to medicines, medical…

23 May , 2024

Consumer Representative Opportunity – SafeAge Project

The SafeAge Project is a 3-year collaborative academic research project funded by theAustralian Research Council. The project aims to generate contemporary knowledge of the roleof consumer products in injuries and deaths for older Australians. This knowledge benefits: Context:There are significant consequences of unsafe consumer products on population health. Whilstthe government estimates there are around 780…

22 March , 2024

Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

18 March , 2024

Consumer Representative Opportunity: Buy Now Pay Later Code Compliance Committee

About the Opportunity Established in 2021, the Buy Now Pay Later (BNPL) Code of Practice sets best practice standards for the sector and strengthens consumer protections. The BNPL providers accredited to this Code represent an estimated 95 percent of the BNPL market – Afterpay, Brighte, Humm Group, Klarna, Payright, Plenti and Zip Co. The Australian…

4 March , 2024

Seeking CFA member to prepare joint consumer submissions to the Independent Review of the 2020 General Insurance Code of Practice

The Insurance Council of Australia (ICA) has appointed a Review Panel to conduct an independent review of the 2020 General Insurance Code of Practice. As part of this, the ICA is providing resourcing to the Consumers Federation of Australia (CFA) for the preparation of joint consumer submissions and engagement with the review.
Please send expressions of interest to info@consumersfederation.org.au by c.o.b. Thursday 7 March 2024. If this date is difficult, please contact CFA Chair

8 December , 2023

Motor Car Traders Claims Committee – Consumer Member

The Motor Car Traders Claims Committee (the Committee) is a statutory committee established under the Motor Car Traders Act 1986 (the Act). The function of the committee is to consider and determine claims for compensation made against the Motor Car Traders Guarantee Fund (the Fund).

this role you will be responsible for:

Determining claims made by consumers against the Fund

Seeking advice and information on the claim from any person or body

Requesting the Director of Consumer Affairs Victoria, police and public authorities provide information to the Committee.

Please refer to the Position Description for a full list of the responsibilities of this role.

27 November , 2023

Positions Open on Consumers’ Association of South Australia Committee

Are you interested in consumer issues and looking to broaden your volunteering and work experience? The Consumers Association of South Australia is the South Australian voice for consumers, representing consumer interests, encouraging the distribution of information on issues affecting consumers, and providing opportunity for discussion of some of the following issues: