Consumers' Federation of Australia

12 November , 2024

Energy, Food and Water Security in Northern Australia

The Joint Select Committee on Northern Australia is conducting an inquiry and report on energy, food and water security in the north of Australia. Submissions are currently open to the public and will close on 31st January 2025. The availability (including cost availability) is of great concern to all consumers, but especially to those living…

12 November , 2024

Less Competition and Higher Prices as Rex Suspends Operations

Domestic airline passengers face less choice and higher airfares following Rex’s recent exit from services between metropolitan cities, the ACCC’s latest Domestic Airline Competition report has found. Since Rex suspended operations on its services between metropolitan cities on 31 July 2024, the average airfare on all Major City routes has increased by 13.3 per cent to September…

11 November , 2024

CFA Supports Call for Action to Protect Children from Unhealthy Food Marketing

In an open letter to Health Ministers, CFA and many other organisations have called for action to protect children from the marketing of unhealthy food by: A copy of the letter is available here

8 November , 2024

Joint Submission Details Challenges and Fixes for IDs

Below is a joint submission made on behalf of: •Consumer Action Law Centre•Financial Counselling Australia•Financial Rights Legal Centre•Indigenous Consumer Assistance Network•Mob Strong Debt Help•Super Consumers Australia. This media release and joint submission was found on Consumer Action Law Centre’s website here: Our organisations welcome the opportunity to provide feedback on the proposed changes to the…

8 November , 2024

Discrimination Case Settlement a Win for Travellers with Assistance Dogs, Calls for National and Enforceable Aviation Standard Continue

A Sydney woman with disability has won better access for assistance dogs on Qantas flights following a Federal Court discrimination claim. The Justice and Equity Centre and Maurice Blackburn Lawyers represented Rachael Fullerton after Qantas refused to give permission for her assistance dog Strike to fly with her. Strike is trained to alleviate the effects…

8 November , 2024

Optus Fined Over 2023 Outage Impacting Triple Zero

ACCAN has today welcomed the decisive action by the Australian Communications and Media Authority (ACMA) in holding Optus to account and issuing a $12 million fine for risking the welfare of hundreds of consumers during the widespread outage of November 2023. This latest fine signals the need for the company and its new CEO, Steven…

7 November , 2024

NSW Lithium-Ion Battery Information Standard Feedback

The NSW Government is seeking feedback on a draft Information Standard for e-micromobility products under the Fair Trading Regulation 2019 (the Regulation). E-micromobility products include e-scooters, e-bikes, e-skateboards, self-balancing hoverboards and their associated chargers. The following documents are available for feedback: The Information Standard complements the product quality requirements that will be in place from next year. These controls aim to…

6 November , 2024

Consumers’ Federation of Australia: Annual General Meeting

The notification for the Consumers’ Federation of Australia’s 2024 Annual General Meeting has been sent out and we’re busy preparing everything for the AGM. The AGM is scheduled for Thursday 28th November at 12:00opm-1:00pm AEDT, we look forward to seeing you there! As part of the preparations, we would like to remind all of our…

6 November , 2024

Public Hearings for Supermarket Inquiry to be Livestreamed

The ACCC will conduct a series of public hearings from 7 to 22 November as part of its ongoing Supermarkets Inquiry. The public hearings will be livestreamed via the ACCC website and will be an opportunity for the ACCC to gain a more complete understanding of the key issues in the retail grocery sector and its…

26 October , 2024

Advocates Welcome Flood Inquiry Report, Urge Government to Act Now

Consumer groups have welcomed the release of the Final Report of the Standing Committee on Economics’ Inquiry into Insurer’s responses to 2022 Major Floods. The groups have called on the insurance sector and the Insurance Council of Australia to accept all the recommendations and implement changes to their internal processes and the Code of Practice…

25 October , 2024

Grants Open for Financial Wellbeing and Capability

Financial Counselling Australia (FCA) has welcomed the Federal Government announcement of the next round of grants for Financial Wellbeing and Capability programs. ? Applications are now open for the following grant programs: Closed grant processes will follow for the National Debt Helpline, No Interest Loans Scheme (NILS), NILS for Vehicles, Saver Plus and Financial Counselling and…

22 October , 2024

Consultation Opens on ‘Phase Two’ of Online Safety Codes

Following the Online Safety Act 2021 (Cth.), industry associations have been tasked with developing codes of practice to protect Australians from a number of materials online. The draft codes for phase two, covering Classes 1C and 2 materials, have now been released and are available for public comment here. Consultation will be open from October…