CFA makes submission to Defamation Law Review
CFA has made a submission to the Review of Model Defamation Provisions led by the NSW Department of Justice. Read CFA submission Have your say
Read More CFA makes submission to Defamation Law ReviewConsumer Representative Opportunities
Public consultation opens on new Measurement Law Review discussion papers
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The Department of Industry, Innovation and Science has commenced public consultation on the second set of discussion papers for the Measurement Law Review (the Review). The issues examined in the three new discussion papers include: What measurements should apply when buying particular goods or services (Measurement-Based Transactions) How we can safeguard confidence in the measuring…
Read More Public consultation opens on new Measurement Law Review discussion papersDesign thinking at Standards Australia
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Standards Australia invites you to share your vision of how they could develop standards better and how they could add greater value to Australian society by delivering standards in more intuitive ways via the Innovation Incubator – read more here. “Bring us your standards related needs and ideas, no matter how big or small, and…
Read More Design thinking at Standards AustraliaVictorian regulator consults on maximum taxi surcharges
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The Essential Services Commission determines the maximum surcharge that can be collected when someone pays for a taxi using any method other than cash. The ESC is now reviewing this surcharge. Non-cash payment transactions include those made by credit card, charge card, and debit card. Cabcharge cards and dockets are also considered non-cash payment methods.…
Read More Victorian regulator consults on maximum taxi surchargesEmergency management reform – submissions invited
Over the last decade there have been many changes to Victoria’s emergency management arrangements. Your experiences and insights will help shape this review and submissions are invited until 1 October 2018 read more here. Consumers Federation of Australia has a representative on the Standards Australia Technical Committee FP-017 Emergency management systems which recently published AS 3745-2010/Amdt 2-2018…
Read More Emergency management reform – submissions invitedTIO seeks Director with Consumer Experience
Operating since 1993, the Telecommunications Industry Ombudsman scheme (TIO) provides a fair, independent and accessible dispute resolution service for telephone and internet complaints. The TIO scheme is managed by an Ombudsman and a Board comprising independent directors, directors with industry and with consumer experience and an independent Chair. The Board is responsible for appointing and…
Read More TIO seeks Director with Consumer ExperienceConsumer Representatives required for the Travel Industry’s Complaint Appeal Committee
The Consumers Federation of Australia is seeking expressions of interest from suitably qualified consumer representatives to sit on the AFTA Travel Accreditation Scheme’s (ATAS) Complaint Appeal Committee (ACAC). The role of the ACAC is to: a) Take all reasonable steps to ensure the resolution of consumer complaints referred to it under the ATAS Charter and…
Read More Consumer Representatives required for the Travel Industry’s Complaint Appeal CommitteeAFCA Panel Member Expressions of Interest
The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms. AFCA seeks expressions of interest from interested persons for potential appointment to the panels as either a Consumer or Industry…
Read More AFCA Panel Member Expressions of InterestConsumer Representative on the General Insurance Code Governance Committee
The General Insurance Code Governance Committee (the CGC) is the independent body responsible for monitoring Subscribers’ compliance with the General Insurance Code of Practice (the Code) standards. The CGC is made up of three Members – an independent Chair, a consumer representative and an industry representative. It is anticipated that the CGC will meet face…
Read More Consumer Representative on the General Insurance Code Governance Committee