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The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission.  Submissions can be made online…

Read More Second Round Opens for Queensland’s Inquiry into Supermarket Pricing

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Yesterday the Parliament passed the Competition and Consumer Amendment (Fair Go for Consumers and Small Business) Bill 2024. This reform, which forms part of the Albanese Government’s Better Competition election commitment, establishes a designated complaints function within the Australian Competition and Consumer Commission (ACCC) from July 2024. Today the Albanese Government releases the draft designated…

Read More Consultation Opens as Parliament Passes Designated Complaints Measure

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On 20 March 2023, the Parliamentary Joint Committee on Corporations and Financial Services commenced an inquiry into the wholesale investor test for offers of securities (Section 708 of Chapter 6D of the Corporations Act 2001) and the wholesale client test for financial products and services (Sections 761G & 761GA of Chapter 7 of the Act) (referred…

Read More Inquiry into Wholesale Investor and Wholesale Client Tests

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The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

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“Significant changes have occurred since the ACCC last examined search services in 2021. We’ve seen new laws introduced overseas that place obligations on so-called gatekeeper search engines and the emergence of new technologies, like generative AI, that have changed the way consumers search for information online and may be impacting the quality of the service they are receiving,”

Read More ACCC to Examine Internet Search Services for Five Year Inquiry

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The Consumers Federation of Australia (CFA) and CHOICE have provided a submission to the newly newly established Competition Taskforce on merger approvals.  Australia has many markets that are highly concentrated; supermarkets, airlines, banking, telecommunications, energy and insurance are all markets where a few dominant companies provide most Australians with essential products and services. Increasingly, we…

Read More CFA Supports Reforms to Merger Approvals

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The Senate has established a Select Committee on Supermarket Prices, to inquire into and report on the price setting practices and market power of major supermarkets.

The committee is seeking submissions that address the terms of reference by Friday, 2 February 2024 and the committee’s final report is due by 7 May 2024.

Read More Submissions Open for Senate Inquiry into Supermarket Prices

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A new survey of almost 9000 supporters from consumer group CHOICE has found 40% of respondents had a flight cancelled or delayed in the past 12 months. 

“As we head into the Christmas season, a huge number of people will be relying on flights to visit family and friends. Unfortunately, our survey of almost 9000 people from across the country has found consumers still face a number of difficulties when dealing with the aviation industry,” says CHOICE Senior Campaigns and Policy Advisor, Bea Sherwood.

Read More Consumer Groups Call for New Passenger Rights for Flyers as Delays and Cancellations Continue

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New mandatory industry codes are being developed by the Australian Government to outline the responsibilities of the private sector in relation to scam activity, with a focus on banks, digital communications platforms, and telecommunications providers. A short survey is also available for members of the public who wish to participate in the consultation process and provide information about their experience with scams, rather than provide a written submission.

You can read the Consultation Paper and how to make submissions here. Submissions are due by 29 January 2024.

Read More Have Your Say on the Scams Mandatory Industry Code Survey

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A few days ago, on November 20th 2023 the Albanese Government’s Competition Taskforce released a Consultation Review on Australia’s laws and practices surrounding mergers. Below is information from the Treasury website on the consultation paper as well as how to make a submission and what to include. The Treasurer has also issued a media release on the consultation which is available here. Submissions for the merger consultation paper close on January 19th 2024.

Read More Submissions Open for Consultation Paper on Merger Reform

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The Consumers’ Federation of Australia (CFA) was recently contacted (below) by and about the Parliamentary Joint Committee on Law Enforcement’s new inquiry into cybercrime. As per our new Strategic Plan, CFA will not be writing up a separate submission but will instead network and assist members and other consumer advocates and organisations with their submissions.…

Read More Inquiry into the capability of law enforcement to respond to cybercrime