Submission

Ian Jarratt of the Queensland Consumers Association in a supermarket with unit price labels in the background

The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…

Read More Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing

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As a provider of education, advocacy, and financial counselling services to people across North and Far North Queensland, ICAN recently provided a submission to the Inquiry into Supermarket Pricing in Queensland. Our submission focused on the significant price differences people experience when shopping depending on whether they are based in metropolitan Queensland or remote and…

Read More The Price Is Not Right: ICAN’s Queensland Supermarket Submission

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The independent panel reviewing the 2020 General Insurance Code of Practice (Code) hasreleased the first of two consultation papers and is calling for written submissions from the public.The independent three-member panel, chaired by former APRA Deputy Chair Helen Rowell, isseeking feedback on the practical operation of the Code and relevant external developmentsincluding: Ms Rowell encouraged…

Read More Independent Code of Practice Review call for Written Submissions

Logos for Consumers' Federation of Australia, Queensland Consumers Association, Consumers SA, Financial Counselling Australia, Indigenous Consumer Assistance Network, CHOICE, Combined Pensioners and Superannuants Association

Last week the Consumers’ Federation of Australia (CFA) along with member organisations CHOICE, Queensland Consumers Association (QCA), Financial Counselling Australia (FCA), Consumers SA (South Australia), the Combined Pensioners and Superannuants Association (CPSA) and the Indigenous Consumers Assistance Network submitted our joint group submission to the 2024-25 ACCC Supermarket Inquiry. Generally, the submission calls for the…

Read More Joint Submission to the ACCC Supermarket Inquiry

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The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission.  Submissions can be made online…

Read More Second Round Opens for Queensland’s Inquiry into Supermarket Pricing

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Yesterday the Parliament passed the Competition and Consumer Amendment (Fair Go for Consumers and Small Business) Bill 2024. This reform, which forms part of the Albanese Government’s Better Competition election commitment, establishes a designated complaints function within the Australian Competition and Consumer Commission (ACCC) from July 2024. Today the Albanese Government releases the draft designated…

Read More Consultation Opens as Parliament Passes Designated Complaints Measure

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On 20 March 2023, the Parliamentary Joint Committee on Corporations and Financial Services commenced an inquiry into the wholesale investor test for offers of securities (Section 708 of Chapter 6D of the Corporations Act 2001) and the wholesale client test for financial products and services (Sections 761G & 761GA of Chapter 7 of the Act) (referred…

Read More Inquiry into Wholesale Investor and Wholesale Client Tests

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The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

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“Significant changes have occurred since the ACCC last examined search services in 2021. We’ve seen new laws introduced overseas that place obligations on so-called gatekeeper search engines and the emergence of new technologies, like generative AI, that have changed the way consumers search for information online and may be impacting the quality of the service they are receiving,”

Read More ACCC to Examine Internet Search Services for Five Year Inquiry

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The Consumers Federation of Australia (CFA) and CHOICE have provided a submission to the newly newly established Competition Taskforce on merger approvals.  Australia has many markets that are highly concentrated; supermarkets, airlines, banking, telecommunications, energy and insurance are all markets where a few dominant companies provide most Australians with essential products and services. Increasingly, we…

Read More CFA Supports Reforms to Merger Approvals

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The Senate has established a Select Committee on Supermarket Prices, to inquire into and report on the price setting practices and market power of major supermarkets.

The committee is seeking submissions that address the terms of reference by Friday, 2 February 2024 and the committee’s final report is due by 7 May 2024.

Read More Submissions Open for Senate Inquiry into Supermarket Prices

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A new survey of almost 9000 supporters from consumer group CHOICE has found 40% of respondents had a flight cancelled or delayed in the past 12 months. 

“As we head into the Christmas season, a huge number of people will be relying on flights to visit family and friends. Unfortunately, our survey of almost 9000 people from across the country has found consumers still face a number of difficulties when dealing with the aviation industry,” says CHOICE Senior Campaigns and Policy Advisor, Bea Sherwood.

Read More Consumer Groups Call for New Passenger Rights for Flyers as Delays and Cancellations Continue