Submission Archives - Consumers' Federation of Australia

21 March , 2025

Draft for the new Aviation Customer Rights Charter may be weaker than the consumer law

Today [12/03/2025], CHOICE is releasing its submission to the Federal Government’s consultation on the draft Aviation Customer Rights Charter (the Charter). While the draft Charter represents an important step in the right direction, it needs more work to give consumers clear, comprehensive and strong rights when flights don’t go to plan. “The draft Charter may…

20 March , 2025

Energy regulator requests stakeholder submissions after draft and review release

The Australian Energy Regulator (AER) recently released the Review of the AER and draft exemption policies for energy networks, retailers, and for customers who may be affected by family violence (based on the advice of Safe and Equal). To view the documents themselves, or for more background into the review, please read the original on…

8 November , 2024

Joint Submission Details Challenges and Fixes for IDs

Below is a joint submission made on behalf of: •Consumer Action Law Centre•Financial Counselling Australia•Financial Rights Legal Centre•Indigenous Consumer Assistance Network•Mob Strong Debt Help•Super Consumers Australia. This media release and joint submission was found on Consumer Action Law Centre’s website here: Our organisations welcome the opportunity to provide feedback on the proposed changes to the…

6 November , 2024

Public Hearings for Supermarket Inquiry to be Livestreamed

The ACCC will conduct a series of public hearings from 7 to 22 November as part of its ongoing Supermarkets Inquiry. The public hearings will be livestreamed via the ACCC website and will be an opportunity for the ACCC to gain a more complete understanding of the key issues in the retail grocery sector and its…

16 August , 2024

ACCC Seeks Feedback on Proposed Flooring Recycling Scheme

The ACCC is proposing to grant authorisation for ResiLoop to establish and operate a voluntary, industry-led product stewardship scheme (the Scheme) that collects and recycles resilient flooring waste. Resilient flooring is floorcoverings made from natural mineral fillers combined with materials such as vinyl, linoleum or rubber. Approximately 60,000 tonnes of resilient flooring waste is generated each year…

25 July , 2024

Next step towards merger reform for a more competitive economy

The Albanese Government has released draft legislation to reform Australia’s merger rules and boost competition and productivity in our economy. The reforms will make merger approval system faster, stronger, simpler, more targeted and more transparent. Following extensive consultation, the draft legislation released today sets out the legal framework for the new system which will commence…

17 May , 2024

Productivity Commission National Competition Policy Reforms Submission

Consumers’ Federation of Australia (CFA) and CHOICE has made a submission to the Productivity Commission about future National Competition Policy reforms. The submission stresses the need to analyse potential policy reforms with a focus on their effects on consumers and households, urging the Commission to prioritise understanding how different groups might be affected. The submission’s…

22 April , 2024

Advocates Call For Supermarket Inquiries to Recommend Clearer Pricing

The Queensland Consumers Association (QCA) is calling for the inquiries into supermarkets now being undertaken by a Senate Select Committee, the Australian Competition and Consumer Commission (ACCC) and a Queensland Parliament Select Committee to recommend improvements to the clarity of supermarket pricing. In submissions to each inquiry, the QCA says improvements are essential in order…

19 April , 2024

The Price Is Not Right: ICAN’s Queensland Supermarket Submission

As a provider of education, advocacy, and financial counselling services to people across North and Far North Queensland, ICAN recently provided a submission to the Inquiry into Supermarket Pricing in Queensland. Our submission focused on the significant price differences people experience when shopping depending on whether they are based in metropolitan Queensland or remote and…

18 April , 2024

Independent Code of Practice Review call for Written Submissions

The independent panel reviewing the 2020 General Insurance Code of Practice (Code) hasreleased the first of two consultation papers and is calling for written submissions from the public.The independent three-member panel, chaired by former APRA Deputy Chair Helen Rowell, isseeking feedback on the practical operation of the Code and relevant external developmentsincluding: Ms Rowell encouraged…

16 April , 2024

Joint Submission to the ACCC Supermarket Inquiry

Last week the Consumers’ Federation of Australia (CFA) along with member organisations CHOICE, Queensland Consumers Association (QCA), Financial Counselling Australia (FCA), Consumers SA (South Australia), the Combined Pensioners and Superannuants Association (CPSA) and the Indigenous Consumers Assistance Network submitted our joint group submission to the 2024-25 ACCC Supermarket Inquiry. Generally, the submission calls for the…

15 April , 2024

Second Round Opens for Queensland’s Inquiry into Supermarket Pricing

The Supermarket Pricing Select Committee wishes to advise that they have opened a second round of submissions to the Inquiry into Supermarket Pricing which will close at 10am on Friday, 19 April 2024. Guidelines for making a submission to a parliamentary committee are available here: Guide to making a submission. Submissions can be made online…