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The Consumers’ Federation of Australia has made submissions to the Australian Competition and Consumer Commission (ACCC) responding to authorisation applications from NBN Co, the Australian Energy Council (AEC) and Private Healthcare Australia Limited (PHA). Businesses can seek authorisation from the ACCC where conduct risks breaching competition laws but is in the public interest. While CFA…

Read More CFA responds to COVID19 cooperation proposals from NBN Co, Australian Energy Council and Private Healthcare Australia

A wifi modem A wifi modem

NBN speeds and performance declined as Australians followed social distancing instructions to stay home due to COVID-19, but picked up following measures by NBN Co and streaming providers. The ACCC today released its first new monthly Measuring Broadband Australia report which tracks NBN network performance from February to April 2020. The report shows a recovery in network…

Read More NBN speeds recover after COVID-19 demand

A close-up image of a green electric circuit board A close-up image of a green electric circuit board

The extensive growth in Artificial Intelligence (AI) programs by the world’s most advanced economies has highlighted the need to effectively use the standards process to promote, develop and realise the opportunities of responsible AI, delivering business growth, improving services and protecting consumers. Standards Australia has released the Artificial Intelligence Standards Roadmap: Making Australia’s Voice Heard. This comprehensive…

Read More Artificial intelligence – Standards Australia roadmap

Switchboard, open to the switches and with blue and black wires above and below.

Even when you think you know what you are doing, never attempt to do your own electrical work — it’s dangerous, illegal and can be fatal.  Compliance with standards in the electrical sector is a key element of safety in the community and industry. Consumers’ Federation of Australia has a representative on the Standards Australia Technical Committee EL-001 Wiring…

Read More Doing some DIY – beware electrical work

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UNCTAD held its first UNCTAD / ISO COPOLCO/ Consumers International joint webinar on Using standards as a tool for consumer protection. This webinar brought together standards experts and consumer agencies’ representatives to inform both communities about the work of COPOLCO and the standards it promotes – read the notes on the webinar here. Consumers’ Federation of Australia (CFA) has two representatives on the Standards…

Read More Using standards as a tool for consumer protection

A petrol pump reaching towards a white car A petrol pump reaching towards a white car

The Marshall Liberal Government will deliver real time petrol pricing to South Australian motorists following the findings of an extensive review undertaken by the South Australian Productivity Commission.  The Commission’s review found that while petrol price cycles still existed in those jurisdictions that did have fuel price monitoring, the presence of real time pricing data…

Read More Helping motorists find the best deal at the bowser

The text reads 'National volunteer week 18-24 May. Changing communities. Changing lives' The text reads 'National volunteer week 18-24 May. Changing communities. Changing lives'

National Volunteer Week is the annual celebration to acknowledge the generous contribution of the nation’s volunteers, especially during this challenging time. Consumers’ Federation of Australia (CFA) takes this opportunity to thank all the volunteers who represent CFA and put forward the consumer perspective on a range of bodies, organisations and committees, including Standards Australia Technical…

Read More Celebrating volunteers during National Volunteer Week May 18-24

A computer screen showing a line graphy depicting the share market prices A computer screen showing a line graphy depicting the share market prices

ASIC warns consumers about investment advertising that compares fixed-term investment products to bank term deposits. A surge in such marketing of fixed-term investment products in recent months has prompted ASIC to caution consumers to take care making investment decisions based on such advertising. ASIC is monitoring such advertising and the entities involved because of reports…

Read More ASIC warns consumers: Investment advertising is not always ‘true to label’

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Living in bushfire pone areas has its risks and anyone planning to build or re-build following the recent devastating bushfires should consult the Australian Standard that covers the bushfire safety requirements of building in the area and provides the methodology for calculating your bushfire attack level.  The Australian Standard AS 3959:2018 Construction in bushfire prone areas is a…

Read More Free standard on construction in bushfire prone areas

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CFA has made a submission to the Australian Competition and Consumer Commission (ACCC) Button Battery Taskforce. The ACCC launched the taskforce to investigate the safety of button batteries and the products that contain them. Button batteries pose a severe injury risk for young children and other vulnerable groups, like the elderly and those with dementia,…

Read More Consumers’ Federation of Australia responds to proposed button battery regulation options

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Petrol retailers should not use the current pandemic to further increase profits, which the latest ACCC petrol industry report shows have risen in recent years, and should pass on the full benefit of falling oil prices to motorists, the ACCC has said. Weekly average international crude oil prices have decreased by around US$ 50 per barrel since…

Read More Petrol retailers should reduce their prices in line with falls in international petrol prices: ACCC

A gold credit card A gold credit card

Consumer advocate CHOICE is urging Australian banks to go further in their response to COVID-19, flagging that many Australians are still being harmed by high cost credit cards, personal loans and long term debt. “We welcome that many banks have announced initial support packages for customers but we know they can go further. We have…

Read More “Banks need to go further on their coronavirus response”: CHOICE