Articles Archives - Page 50 of 179 - Consumers' Federation of Australia

5 May , 2022

How do you service an Electric Car? – draft open for public comment

If you’re trying to understand electric and hybrid vehicles, what’s under the bonnet can be a bit of a mystery including the maintenance and servicing requirements, read more here. The revised draft standard AS 5732 Electrical vehicle operations – Maintenance and repair provides requirements and guidance on the safe and appropriate handling procedures for those within the mechanical…

12 April , 2022

Consumer Guarantees – reimaging redress for consumers

Consumer groups welcomed the consultation on improving the effectiveness of the consumer guarantee and supplier indemnification provisions under the Australian Consumer Law. Ideally, under the Australian Consumer Law, products and services come with a guarantee that they are of acceptable quality, safe with no faults and fit-for-purpose. And when these are not met, consumers are…

1 April , 2022

Customer Owned Banking Code Compliance Committee releases Annual Data Report

The independent committee that monitors the Customer Owned Banking Code of Practice (the Code) has released its Annual Data Report. Drawn from breach and complaints data and from detailed discussions with all Code subscribers, the report includes insights, recommendations and examples of good practice. This is a media release from the Customer Owned Banking Code Compliance Committee (COBCCC).…

1 April , 2022

ACCAN Board announces Andrew Williams as CEO

The board of the Australian Communications Consumer Action Network (ACCAN) today announced that Andrew Williams has been appointed as Chief Executive Officer for the organisation. “Following an executive search process, the board has determined that Acting CEO Andrew Williams is the best person to lead ACCAN forward as CEO,” said ACCAN Chair Deirdre O’Donnell. This…

28 March , 2022

Breath alcohol electronic testing devices for personal use – draft open for public comment

Driving while under the influence of alcohol affects perception, vision, concentration, reaction time and causes drowsiness – all of which increase the chances of having an accident. Consequences of drink driving include severe penalties, trauma, and death. Breath alcohol testing devices for personal use should be able to perform in a manner that allows the user to make…

25 March , 2022

Mandatory grocery unit pricing coming to India and New Zealand

The latest edition of the Queensland Consumers Association’s (QCA) newsletter Unit Pricing Global Update reports that: India will require display of the Maximum Retail Price (MRP) per standardised unit of measure (i.e. the unit price) on pre-packaged commodities sold by retailers after 31 March 2022. Currently only the MRP has to be displayed. In New…

25 March , 2022

CFA publishes submission to Domestic Organics Regulatory Impact Statement

CFA has made a submission to the consultation the on how the Australian Government can regulate organic products domestically. The consultation document examines the policy problem under consideration, as well as potential regulatory and non-regulatory options for reform. In its submission CFA states: Australian consumers should be protected from misleading and misrepresentation in relation to produce and…

18 March , 2022

Global alliance calls for regulation of harmful buy now, pay later industry

CHOICE has joined consumer groups from 9 countries, including Consumers’ Federation of Australia (CFA), calling for urgent action on buy now, pay later (BNPL) credit providers as new data shows many Australians are struggling with this form of debt. This is a media release from CHOICE. It was originally published on 17th March, 2022. The global statement…

16 March , 2022

Victorian Pride Lobby surveying discrimination in insurance

The Victorian Pride Lobby is surveying LGBTIQA+ Australians on their experiences with and perceptions of insurance products and companies. The goal of this community survey is to provide actionable recommendations for the insurance industry to improve processes and products and for communications to be more inclusive of LGBTIQA+ customers. This survey is being conducted independently…

15 March , 2022

New digital platform rules crucial next step in consumer law reform

The development of new upfront rules that force dominant digital platforms to treat their users fairly is the important next step in reforming Australia’s consumer protection laws, ACCC Chair Rod Sims said today. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 15th March, 2022. Delivering the 2022 Ruby…

15 March , 2022

NIBA launches new Insurance Brokers Code of Practice

The National Insurance Brokers Association (NIBA) has launched its new Insurance Brokers Code of Practice. This is a media release from the National Insurance Brokers Association (NIBA). It was originally published on 1st March, 2022. Consumers’ Federation of Australia (CFA) made two submissions to the independent review of the Code. NIBA President Dianne Phelan said that “the…

15 March , 2022

Super Consumers Australia launches consultation on retirement savings targets

The research released for consultation today is designed to help Australians answer one of the most important financial questions they face, “how much do I need to save for retirement?” “Our goal is to develop trustworthy retirement targets that give people a solid ‘rule of thumb’ on what they’ll need to save to maintain their…