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Following CHOICE’s 2020 investigation into Tinder’s discriminatory pricing practices in Australia, new research by Consumers International and the Mozilla Foundation has found that Tinder Plus users in several other countries are being unknowingly charged more based on their personal information.  This is a media release from CHOICE. It was originally published on 9th February, 2022. The research found that Tinder…

Read More New research finds Tinder Plus price discrimination is a worldwide issue: CHOICE releases open “love letter” asking Tinder Australia to stop unethical data use

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Quality financial advice can improve financial security, give greater peace of mind and the freedom to pursue lifestyle goals. Super Consumers Australia has used this year’s Budget submission to call for the Government to investigate solutions to guarantee trusted guidance so all Australians can achieve these same goals. This is a media release from Super Consumers Australia. It…

Read More A guidance guarantee for all: Super Consumers Australia calls for improvements to retirement guidance

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A conversation with CFA Standards Representative Paul Loney about his participation in standards development, what his work looks like today and what keeps him excited to represent consumers. How long have you worked in standards development and can you tell me about some changes you’ve seen in that time? I’ve been representing consumers in standards…

Read More An interview with Paul Loney: representing consumer interests in standards development for 18 years

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Consumers International are hosting the upcoming Fair Digital Finance Forum, in celebration of World Consumer Rights Day 2022.  This is a news item from Consumers International. It was received on 7th February, 2022. Consumers International’s Fair Digital Finance Forum will spark the first-ever global conversation around consumer-centred solutions in digital financial services. It will bring together diverse voices…

Read More SAVE THE DATE: World Consumer Rights Day 2022, Fair Digital Finance Forum, Monday 14 – Friday 18 March

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The Life Code Compliance Committee (the LCCC), the independent body that administers and enforces the Life Insurance Code of Practice, has released its Own Motion Inquiry report on subscribers’ compliance with the obligation for subscribers to provide customers with an annual notice in writing each year. The annual notice serves to remind customers of their…

Read More Life Code Compliance Committee publishes Own Motion Inquiry report

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Consumer advocacy group CHOICE is marking Data Protection Day with results from a new survey, which has found Australians must typically consent to an average of 116 privacy policies at any one time, amounting to a hefty 467,000 words.  This is a media release from CHOICE. It was originally published on 28th January, 2022 “It’s completely unacceptable that…

Read More Average Australian must consent to 467,000 words worth of privacy policies: CHOICE calls for Privacy Act reform to make businesses responsible for using data safely and fairly

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Australia has one of the highest pet ownership rates in the world, yet when it comes to road safety, there is no national standard on the design, testing (including crash testing) or manufacture of car restraints to keep our pets and vehicle occupants safe. Dogs are the most popular animal companions (40%), followed by cats (27%). According to…

Read More Seat belts for pets?

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Every year, on March 15, the consumer movement celebrates World Consumer Rights Day, raising global awareness of consumer rights, consumer protection and empowerment. Consumers International is proud and privileged to coordinate this day of global collaboration, with 200 consumer advocacy members in over 100 countries. In 2021, 73 of our Members carried out local campaigns to ‘Tackle Plastic Pollution’. Collectively, we reached a total global audience of over 31 million consumers. …

Read More Fair Digital Finance – World Consumer Rights Day 2022 Theme Announced

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Consumer Policy Research Centre is pleased to announce the appointment of Erin Turner as the organisation’s incoming Chief Executive Officer. This is a news item from Consumer Policy Research Centre (CPRC). It was originally published on 27th January, 2022. “Erin brings with her a wealth of experience, including her prolific consumer campaign and policy activities as Director of Communication…

Read More Announcing the appointment of new CEO Erin Turner

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Consumer groups and financial counsellors are urging the Australian Securities and Investments Commission (ASIC) to act now to put an end to the use of harmful lending models used to charge excessive fees on top of short-term loans. This is a media release from Consumer Action Law Centre (CALC). It was originally published on 24th January, 2022. For over…

Read More Time to finally end the harm done by Cigno loans

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The Morrison Government is giving consumers more power to lower their internet and phone bills by expanding the Consumer Data Right to the telecommunications sector. This is a joint media release from The Hon Josh Frydenberg MP: Treasurer of the Commonwealth of Australia & The Hon Paul Fletcher MP: Minister for Communications, Urban Infrastructure, Cities and the Arts &…

Read More More power to compare and switch telco providers and share finance data