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The development of new upfront rules that force dominant digital platforms to treat their users fairly is the important next step in reforming Australia’s consumer protection laws, ACCC Chair Rod Sims said today. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 15th March, 2022.  Delivering the 2022 Ruby…

Read More New digital platform rules crucial next step in consumer law reform

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The National Insurance Brokers Association (NIBA) has launched its new Insurance Brokers Code of Practice. This is a media release from the National Insurance Brokers Association (NIBA). It was originally published on 1st March, 2022. Consumers’ Federation of Australia (CFA) made two submissions to the independent review of the Code. NIBA President Dianne Phelan said that “the…

Read More NIBA launches new Insurance Brokers Code of Practice

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The research released for consultation today is designed to help Australians answer one of the most important financial questions they face, “how much do I need to save for retirement?” “Our goal is to develop trustworthy retirement targets that give people a solid ‘rule of thumb’ on what they’ll need to save to maintain their…

Read More Super Consumers Australia launches consultation on retirement savings targets

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The Consumers’ Federation of Australia (CFA) has launched its Consumer Policy Agenda 2022. CFA is calling for new consumer policy reforms to be urgently implemented to put consumers in the economy recovery. Competition in key markets is flailing, consumer protections are falling behind best practice, and our institutional arrangements for consumer protection are not supporting…

Read More Consumer Policy Agenda 2022 launched ahead of Federal Election

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South Australian Council of Social Service (SACOSS) has released a new report: Protecting the Basics: Insurance access for people on low incomes at risk from climate emergencies. The report finds that there is a significant proportion of people in South Australia on low incomes with uninsured homes, contents, and cars because they can’t afford insurance. It…

Read More Protecting the Basics report highlights insurance gaps

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The Federal Government has released its evaluation of Country of Origin Labelling for Food reforms. The evaluation began 2 years after the reforms came into full effect in 2018 and took 12 months. The evaluation: found that the Country of Origin Labelling for Food reforms were well implemented, effective and met its objectives, and recommended…

Read More Country of Origin Labelling for Food evaluation released

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Australians who face devastating property losses following natural disasters such as the recent floods confront further hardship when trying to claim on their insurance because of confusing terms and conditions and fine print limitations in their policies. This is a media release from Financial Rights Legal Centre. It was originally published on 10th March, 2022. A new report…

Read More Confusing insurance definitions for extreme weather events must be standardised

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More and more everyday objects are connecting to the internet and while these “smart” devices offer benefits to consumers, they come with cyber risks when not developed and maintained with security in mind and often lack the security capabilities of traditional computer products. There is growing concern about the rising threats stemming from insecure consumer IoT devices.…

Read More Can my watch, TV or other Internet of Things device be a cyber risk?

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In a world designed by men, men’s participation in standardisation is twice as high as women’s. Many standards for products and services do not adequately address how women and men may be affected differently, and yet women influence between 64%-85% of all buying decisions globally. The use of standards and technical regulations are powerful tools to attain UN Sustainable Development…

Read More Why do we need more women on standards committees? (International Women’s Day 8 March)

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The release of the 2021 Regional Telecommunications Review holds promise for better connectivity for regional, rural and remote Australians, according to the Australian Communications Consumer Action Network (ACCAN). This is a media release from the Australian Communications Consumer Action Network (ACCAN). It was originally published on 15th February, 2022. The Regional Telecommunications Review is a tri-annual process which plays…

Read More ACCAN Welcomes 2021 Regional Telecommunications Review Findings

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Financial counsellors applaud the Australian Communications and Media Authority (ACMA) for imposing the largest penalty ever given a fine of $2.5 million on Sportsbet. This is a media release from Financial Counselling Australia. It was originally published on 10th February, 2022. The betting company will also refund customers $1.2 million after an extensive ACMA investigation found it had…

Read More FCA welcomes tough stance by ACMA on unlawful spamming by Sportsbet

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The Telecommunications Industry Ombudsman’s Quarter Two Complaints Report shows phone and internet complaints declined for the fifth consecutive period. This is a media release from the Telecommunications Industry Ombudsman. It was originally published on 9th February, 2022. Residential consumers and small businesses made 18,386 complaints, a decrease of 14.2 per cent compared to the previous quarter, and 39.7…

Read More Phone and internet complaints decline for fifth consecutive period