Articles Archives - Page 12 of 179 - Consumers' Federation of Australia

1 August , 2024

ICAN Launches Yarnin’ Energy as Cost of Living Crisis Continues

ICAN’s Yarnin’ Energy project launched earlier this month after receiving funding from the Queensland Department of Energy and Climate’s, Enable Grants Program. ICAN CEO, Aaron Davis, said, “Inflation has seriously impacted household budgets and higher energy costs contribute to the current cost of living crisis. We’re excited to launch our Yarnin’ Energy project, which combines,…

31 July , 2024

Calls for Airline and Airport Accessibility Standards

Wheelchair user and disability advocate, Akii Ngo says accessibility standards for air travel must be drastically improved following an accident in May 2022. Akii fell from a Jetstar aisle chair while being pushed by a Jetstar staff member as they disembarked. The way the staff member operated the chair contributed to Akii’s accident. Akii says this…

31 July , 2024

First Nations-led Study on Lived Experience of Energy in Communities Launches

A new, first-of-its-kind First Nations-led research project has launched today, to improve energy security and consumer protections for customers accessing electricity services through pre-payment arrangements. Prepaid metering is mandated in many regional and remote Aboriginal communities and is associated with a high rate of disconnections and energy insecurity. Consumer protections for those customers vary across…

26 July , 2024

New Research Highlights Sorry State of Consumer Experience and Trust with Telcos

New research commissioned by the Telecommunications Industry Ombudsman (TIO) shows more than 75 percent of Australians have experienced some form of vulnerability in the last 12 months. The research, produced via a partnership between the Consumer Policy Research Centre (CPRC) and the TIO unearthed a suite of sobering assessments in relation to the vulnerability of the consumer…

26 July , 2024

Mandatory Safety Standards for Infant Products Introduced

The Albanese Government has implemented the Australian Competition and Consumer Commission’s recommendation to make new mandatory safety and information standards for infant sleep products. The ACCC estimates that parents tragically lose ten babies every year due to unsafe sleeping and inclined non?sleep products in Australia. The Government’s new mandatory standards will aim to reduce the…

25 July , 2024

Money Yarns, Stronger Futures – Highlighting Challenges and Bold Recommendations

The Consumer Action Law Centre has today released a groundbreaking report titled Money Yarns, Stronger Futures. The report amplifies the voices of First Nations people, sharing their personal experiences to shed light on the significant challenges they face in achieving financial prosperity. Money Yarns, Stronger Futures not only highlights these challenges but also offers bold recommendations for both…

25 July , 2024

EWON Board Community Director Opportunity

The Energy and Water Ombudsman NSW (EWON) is currently accepting nominations for the EWON Board Community Director position. The position is a three year term starting from 31 October 2024 with nominations closing 26/07/2024. From EWON’s website: The Energy & Water Ombudsman NSW (EWON) is calling for nominations for one Community Director for the EWON…

25 July , 2024

Next step towards merger reform for a more competitive economy

The Albanese Government has released draft legislation to reform Australia’s merger rules and boost competition and productivity in our economy. The reforms will make merger approval system faster, stronger, simpler, more targeted and more transparent. Following extensive consultation, the draft legislation released today sets out the legal framework for the new system which will commence…

18 July , 2024

Design to Disrupt and Weathering the Storm Awarded the 2024 Consumer Advocacy Award

At the 2024 ACCC National Consumer Congress, the Consumers’ Federation of Australia (CFA) was proud to present our Consumer Advocacy Award for the best consumer advocacy campaign or project of the past year. The nominees this year were all strong contenders: 1. Fair Call, direct regulation for telcos – formed from a coalition of consumer advocates…

16 July , 2024

Banks Victim Shaming Approach ‘immoral’ and Out of Touch with Community Expectations

Banks victim-shaming approach ‘immoral’- Tonkin New polling by Essential Media is unequivocal: the vast majority (75%) of Australians expect banks to keep their money safe from criminal scammers, and if they fail, to return it to their accounts. Australians lost a massive $2.74 billion to scammers in 2023, that’s hundreds of dollars for every household in our country…

15 July , 2024

Joint Call for Action: Addressing Insurance Affordability in Queensland

The Australian Consumers Insurance Lobby Inc, Financial Rights Legal Centre (which operates the national Insurance Law Service), Queensland Consumers Federation, Consumers Federation of Australia, Unit Owners Association of Queensland and Owners Corporation Network are united in calling on the Queensland Government to show leadership in addressing the escalating crisis of insurance affordability. In the face…

8 July , 2024

Consumers Want a Fair Go for Supermarket Shoppers Too

The Queensland Consumers Association (QCA) says action is needed to give consumers as well as suppliers a fairer go when dealing with supermarkets. QCA spokesperson Ian Jarratt says the Federal Government’s decision to change the Food and Grocery Code of Conduct to help farmers and other suppliers in their dealings s with large supermarkets, highlights…