Consultation on TIO’s Proposed Changes to the Terms of Reference

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The Telecommunications Industry Ombudsman (TIO) is proposing amendments to their Terms of Reference in response to the 2022 Independent Review, correcting drafting issues, and recent legislative change.

From the TIO (original here):

The proposed changes are limited to responding to recent legislative change, implementing recommendations from the 2022 Independent Review and correcting drafting issues.

We invite the public and all interested stakeholders to make a submission by emailing PublicConsultation@tio.com.au

The consultation closes at 5pm AEST, 30 August 2024.

Written submissions will be made publicly available on our website unless clearly marked as confidential. 

Proposed amended Terms of Reference

Terms of Reference discussion paper