Articles Archives - Page 13 of 180 - Consumers' Federation of Australia

26 July , 2024

New Research Highlights Sorry State of Consumer Experience and Trust with Telcos

New research commissioned by the Telecommunications Industry Ombudsman (TIO) shows more than 75 percent of Australians have experienced some form of vulnerability in the last 12 months. The research, produced via a partnership between the Consumer Policy Research Centre (CPRC) and the TIO unearthed a suite of sobering assessments in relation to the vulnerability of the consumer…

26 July , 2024

Mandatory Safety Standards for Infant Products Introduced

The Albanese Government has implemented the Australian Competition and Consumer Commission’s recommendation to make new mandatory safety and information standards for infant sleep products. The ACCC estimates that parents tragically lose ten babies every year due to unsafe sleeping and inclined non?sleep products in Australia. The Government’s new mandatory standards will aim to reduce the…

25 July , 2024

Money Yarns, Stronger Futures – Highlighting Challenges and Bold Recommendations

The Consumer Action Law Centre has today released a groundbreaking report titled Money Yarns, Stronger Futures. The report amplifies the voices of First Nations people, sharing their personal experiences to shed light on the significant challenges they face in achieving financial prosperity. Money Yarns, Stronger Futures not only highlights these challenges but also offers bold recommendations for both…

25 July , 2024

EWON Board Community Director Opportunity

The Energy and Water Ombudsman NSW (EWON) is currently accepting nominations for the EWON Board Community Director position. The position is a three year term starting from 31 October 2024 with nominations closing 26/07/2024. From EWON’s website: The Energy & Water Ombudsman NSW (EWON) is calling for nominations for one Community Director for the EWON…

25 July , 2024

Next step towards merger reform for a more competitive economy

The Albanese Government has released draft legislation to reform Australia’s merger rules and boost competition and productivity in our economy. The reforms will make merger approval system faster, stronger, simpler, more targeted and more transparent. Following extensive consultation, the draft legislation released today sets out the legal framework for the new system which will commence…

18 July , 2024

Design to Disrupt and Weathering the Storm Awarded the 2024 Consumer Advocacy Award

At the 2024 ACCC National Consumer Congress, the Consumers’ Federation of Australia (CFA) was proud to present our Consumer Advocacy Award for the best consumer advocacy campaign or project of the past year. The nominees this year were all strong contenders: 1. Fair Call, direct regulation for telcos – formed from a coalition of consumer advocates…

16 July , 2024

Banks Victim Shaming Approach ‘immoral’ and Out of Touch with Community Expectations

Banks victim-shaming approach ‘immoral’- Tonkin New polling by Essential Media is unequivocal: the vast majority (75%) of Australians expect banks to keep their money safe from criminal scammers, and if they fail, to return it to their accounts. Australians lost a massive $2.74 billion to scammers in 2023, that’s hundreds of dollars for every household in our country…

15 July , 2024

Joint Call for Action: Addressing Insurance Affordability in Queensland

The Australian Consumers Insurance Lobby Inc, Financial Rights Legal Centre (which operates the national Insurance Law Service), Queensland Consumers Federation, Consumers Federation of Australia, Unit Owners Association of Queensland and Owners Corporation Network are united in calling on the Queensland Government to show leadership in addressing the escalating crisis of insurance affordability. In the face…

8 July , 2024

Consumers Want a Fair Go for Supermarket Shoppers Too

The Queensland Consumers Association (QCA) says action is needed to give consumers as well as suppliers a fairer go when dealing with supermarkets. QCA spokesperson Ian Jarratt says the Federal Government’s decision to change the Food and Grocery Code of Conduct to help farmers and other suppliers in their dealings s with large supermarkets, highlights…

5 July , 2024

Advocates Argue for Direct Regulation of Communication as an Essential Service

The ACCC response to the latest draft of the Telecommunications Consumer Protections (TCP) Code validates long-held consumer concerns about the suitability of self-regulation to protect telecommunications consumers. The Australian Communications Consumer Action Network (ACCAN) welcomes and supports the comments of the Australian Competition and Consumer Commission (ACCC) on the May 20 draft of the TCP…

4 July , 2024

Australians Expect Super Funds to Work Hard Against Scams and Fraud

Super Consumers Australia welcomes the Financial Service Council’s Scam Mitigation Standard, but more work needed from Federal Government to fight scams in super

3 July , 2024

Telstra and Optus Cooperate with ACCC Google Search Services Investigation

The ACCC has accepted undertakings from Telstra and Optus as part of the ACCC’s ongoing competition investigation into Google’s search services in Australia. During the investigation into Google’s conduct, the ACCC became aware of agreements that Google had initiated and entered into with Telstra and Optus, which meant Google’s search services were pre-installed as the…