Representative Opportunities Archives - Consumers' Federation of Australia

5 February , 2025

Consumer representative wanted for the Car Rental Code Compliance Committee

The Australian Finance Industry Association (AFIA) is looking for a new member to join their Car Rental Code Compliance Committee (CCC) as a consumer representative. This is a particularly important consumer representative opportunity as the AFIA Car Rental Code of Practice has recently been comprehensively updated and will be applicable from April 1st of this…

13 August , 2024

Australian Financial Complaints Authority – Consumer Panel Members

As a financial ombudsman, AFCA is a for-purpose organisation that provides a free service for individuals and small businesses. AFCA listen to and work with their customers and financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference. AFCA is seeking interested Industry and…

2 August , 2024

Telco Accessibility Taskforce Accepting Expressions of Interest

The Telecommunications Industry Ombudsman is establishing a Telco Accessibility Task Force to remove the barriers to effective dispute resolution in the telecommunications industry and improve the industry’s ability to address consumer issues. We are calling for expressions of interest to join the Task Force from cross-sector leaders and decision-makers at telecommunications providers, consumer groups, relevant…

2 July , 2024

Consumer Representative – General Insurance Code Governance Committee

The General Insurance Code Governance Committee (CGC) is an independent body that monitors and enforces insurers’ compliance with the General Insurance Code of Practice. The Code covers many aspects of a consumer’s relationship with their insurer, from buying insurance to making a claim, to providing options to those experiencing financial hardship, to the process for…

23 May , 2024

Consumer Representative Opportunity – Therapeutic Goods Administration

The Therapeutic Goods Administration (TGA) is seeking applications from professionals with relevant expertise in medicine and science, and consumers with relevant expertise in consumer perspectives and issues. Successful applicants will contribute significantly towards the TGA’s regulatory functions by providing independent expert advice on matters across a broad spectrum of issues relating to medicines, medical…

23 May , 2024

Consumer Representative Opportunity – SafeAge Project

The SafeAge Project is a 3-year collaborative academic research project funded by theAustralian Research Council. The project aims to generate contemporary knowledge of the roleof consumer products in injuries and deaths for older Australians. This knowledge benefits: Context:There are significant consequences of unsafe consumer products on population health. Whilstthe government estimates there are around 780…

22 March , 2024

Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

18 March , 2024

Consumer Representative Opportunity: Buy Now Pay Later Code Compliance Committee

About the Opportunity Established in 2021, the Buy Now Pay Later (BNPL) Code of Practice sets best practice standards for the sector and strengthens consumer protections. The BNPL providers accredited to this Code represent an estimated 95 percent of the BNPL market – Afterpay, Brighte, Humm Group, Klarna, Payright, Plenti and Zip Co. The Australian…

8 December , 2023

Motor Car Traders Claims Committee – Consumer Member

The Motor Car Traders Claims Committee (the Committee) is a statutory committee established under the Motor Car Traders Act 1986 (the Act). The function of the committee is to consider and determine claims for compensation made against the Motor Car Traders Guarantee Fund (the Fund).

this role you will be responsible for:

Determining claims made by consumers against the Fund

Seeking advice and information on the claim from any person or body

Requesting the Director of Consumer Affairs Victoria, police and public authorities provide information to the Committee.

Please refer to the Position Description for a full list of the responsibilities of this role.

23 November , 2023

Non-Executive Director Position Open at Energy Consumers Australia

ECA is looking for an experienced Non-executive Director with a broad understanding of energy systems. It will be critical they can speak to and represent the long-term interests of energy consumers, in particular residential and small business consumers.
Closing date: 11.59pm AEDT on Sunday 3rd December 2023.

17 November , 2023

Nominations Open for EWON Community Director Positions

Original media release from EWON (2/11/2023). The Energy & Water Ombudsman NSW (EWON) is calling for nominations to be one of the five Community Directors on the EWON Board from December 2023. EWON is the independent dispute resolution scheme for NSW electricity and gas customers and some water customers. The Board is responsible for corporate governance, funding, and strategy. …

9 August , 2023

Consumer Representative – Banking Code Compliance Committee

About the opportunity The Banking Code Compliance Committee (BCCC) is an independent body that monitors banks compliance with the Banking Code of Practice, helping banks create a better banking experience for customers. The BCCC’s work is supported by a dedicated team of staff at the Australian Financial Complaints Authority (AFCA) that provide Code monitoring and…