Major parties urged to commit to helping vulnerable seniors before Vic election
CALC seeks reform of the retirement accommodation industry
Read More Major parties urged to commit to helping vulnerable seniors before Vic election
ACCC takes court action against the CFMEU alleging secondary boycott and coercion
Union place a ban on concrete supplier as part of ongoing dispute with developer
Read More ACCC takes court action against the CFMEU alleging secondary boycott and coercion
ACCC takes action against EnergyAustralia and telemarketer for deceptive conduct while selling energy plans
Consumers signed up to contracts despite only saying yes to more information
Read More ACCC takes action against EnergyAustralia and telemarketer for deceptive conduct while selling energy plans
CHOICE applauds Senators working together to save financial advice protections
Upper house majority disallows previous regulation stripping consumers of protection
Read More CHOICE applauds Senators working together to save financial advice protections
Standard sets out how best to deal with complaining customers
CFA has a consumer representative on the committee to ensure a responsive complaints process
Read More Standard sets out how best to deal with complaining customers
Pensioners welcome action against funeral giant for misleading conduct
InvoCare changed contracts to force prior signups to purchase extra services
Read More Pensioners welcome action against funeral giant for misleading conduct
ACCC launches two short films for Indigenous consumers
Films part of a wider strategy to increase understanding of consumer rights in remote communities
Read More ACCC launches two short films for Indigenous consumers
Seeking consumer rep for Standards Australia committee on DIY vehicle maintenance products
CFA appoints representatives to protect the consumer interest through its Standards Project
Read More Seeking consumer rep for Standards Australia committee on DIY vehicle maintenance products
ACCAN calls real time data usage alerts a win for consumers
Instant warnings mean users won’t accidentally max out data while waiting for alerts
Read More ACCAN calls real time data usage alerts a win for consumers
CHOICE welcomes NAB’s decision to settle late payment fee class action, calls on other banks to follow
Decision comes after Federal Court ruled against ANZ earlier this year
Read More CHOICE welcomes NAB’s decision to settle late payment fee class action, calls on other banks to follow
ACCC takes action against Europcar over alleged unfair contract terms
Watchdog concerned about potential for unlimited liability
Read More ACCC takes action against Europcar over alleged unfair contract terms
CHOICE campaigns against pet insurer’s cruel policies
Petplan forces consumers to pay out the remainder of their policy period after death of a pet
Read More CHOICE campaigns against pet insurer’s cruel policies