ACCC takes action against Chrisco Hampers over lay-by agreements
Company made false representations to consumers that lay-by could not be cancelled after final payment
Read More ACCC takes action against Chrisco Hampers over lay-by agreements
ACMA welcomes telcos’ comparative complaint data
Data on five major providers encourages competition on customer service
Read More ACMA welcomes telcos’ comparative complaint data
Telstra pays $102,000 penalty following ACCC infringement notice for iPhone 6 ad
Monthly price in advertisement neglected $11 surcharge
Read More Telstra pays $102,000 penalty following ACCC infringement notice for iPhone 6 ad
Community organisations welcome AGL’s commitment to vulnerable energy customers
Financial counsellors playing an integral role in helping households manage bills
Read More Community organisations welcome AGL’s commitment to vulnerable energy customers
ACCAN launches hardship portal to assist telco customers in tough times
Resource contains tips, links to organisations and hardship policies from major providers
Read More ACCAN launches hardship portal to assist telco customers in tough times
ASIC investigation leads to US-based firm refunding $1.5 million to Australian customers
Interactive Brokers will also fund to Financial Rights Legal Centre to provide an education program
Read More ASIC investigation leads to US-based firm refunding $1.5 million to Australian customers
CHOICE consumer survey reveals growing economic gloom
32% of Australians now think economy is poor
Read More CHOICE consumer survey reveals growing economic gloom
ACCC takes action against second ‘free range’ egg claim in a week
Darling Downs joins Ecoeggs in making false representations on hen living conditions
Read More ACCC takes action against second ‘free range’ egg claim in a week
ASIC crackdown stops another payday lender from overcharging consumers
Affected consumers set to receive close to half a million dollars in refunds
Read More ASIC crackdown stops another payday lender from overcharging consumers
NSW consumer groups call on Energy Regulator to ensure prices head down
Public Interest Advocacy Centre heads charge to balance pressure from electricity networks
Read More NSW consumer groups call on Energy Regulator to ensure prices head down
Comments invited on effectiveness of the Water Efficiency Labelling Scheme
Submissions close Friday 6 February
Read More Comments invited on effectiveness of the Water Efficiency Labelling Scheme
Government paves the way for disconnections and an internet filter
Consumers face harsh penalties with no solution to high cost of content
Read More Government paves the way for disconnections and an internet filter