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ASIC has released Report 735 Retail investor research (REP 735) capturing retail investor motivations, attitudes and behaviours in the period following the onset of the COVID-19 pandemic. This is a media release from the Australian Securities & Investments Commission (ASIC). It was originally published on 11th August, 2022. The research surveyed 1,053 Australian retail investors aged 18 and over who…

Read More ASIC releases research about investment behaviour

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Australian consumers have reported widespread consumer guarantee failures, misrepresentations by caravan suppliers, and unexpected delays in the delivery and repair of caravans, according to the ACCC’s New caravan retailing report released today. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 21st July, 2022. The report highlights key issues of concern…

Read More Caravan industry on notice for poor treatment of consumers

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Ian Jarratt, CFA Executive member and Queensland Consumers Association (QCA) member, was recently interviewed by the Food and Agriculture Organization of the United Nations about the importance of food transparency, unit pricing, and the role that consumer associations need to play in the transformation of agri-food systems. In this interview, he talks about his experiences from…

Read More Food and Agruculture Organization interview CFA Executive Ian Jarratt

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The recommended pram and stroller safety essentials are the AS/NZS 2088 label on the item, a sturdy frame, a five-point harness and a tether strap, according to the Australian Parenting website. Standards Australia recently published the revised AS 2088:2022 Prams and strollers – Safety requirements which provides manufacturers, authorities, and others with minimum safety requirements for prams and…

Read More Pram and stroller safety essentials

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This webinar is designed for CFA members, consumer advocates and others to learn from the experience in the UK with flood insurance and relief. Come along and hear from guest speakers: Andy Bord, CEO of FloodRe – a re-insurance Scheme that makes flood cover more widely available and affordable as part of home insurance. Paul Cobbing, former…

Read More Webinar: Flood Insurance and Relief – the UK experience

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ACCAN recently commissioned research asking the Australian public about their top concerns when it comes to their communications services. This is a media release from the Australian Communications Consumer Action Network (ACCAN). It was originally published on 27th July, 2022. We surveyed nearly 1000 (n=998) Australians on a range of topics. We asked people about the affordability and…

Read More Consumer Check-in: Expectations in 2022

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Cigno is exactly the sort of business the Australian Securities and Investments Commission had in mind when it asked for stronger powers to ban the sale of harmful financial products. This is a news item from The Conversation. It was originally published on 5th August, 2022. If you are experiencing financial hardship contact the National Debt Helpline on 1800…

Read More How ‘bad credit’ lender Cigno has dodged ASIC’s grasp

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A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards. This is a media release from The Government of Western Australia: Department of Mines, Industry Regulation and Safety. It was originally published on 2nd August, 2022. The winners…

Read More Family violence, child safety, funeral insurance in awards spotlight

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A good pair of goggles while skiing or snowboarding affects your performance as well as your safety. The goggles you choose should not only look good but should have safety features. Standards Australia recently released AS/NZS 18527.1:2022 Eye and face protection for sports use Part 1: Requirements for downhill skiing and snowboarding goggles which adopts ISO 18527 1:2021 with…

Read More Why do I need goggles when skiing or snowboarding?

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With rising energy prices, home battery storage offers savings to consumers and an alternate to fossil fuels, read more here. Standards Australia has released a draft standard for public comment which will ensure consumers are provided with the information to meaningfully compare different battery manufacturers claims (and technologies). It defines standard testing protocols revealing the performance…

Read More Battery storage for households – Public comment invited on draft standard

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After an extensive consultation process, new retirement savings targets for homeowners are ready to help Australians get started on their retirement plan. This is a media release from Super Consumers Australia. It was originally published on 18th July, 2022. “Among the most important financial questions retirement-planning Australians face is how much they need to save and what income…

Read More How much do you need to save for retirement?

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From 1 July 2022, funeral directors and businesses must comply with the Fair Trading (Funeral Pricing) Regulation 2022 which requires them to display an itemised price list on business websites and in-store. Businesses also need to display the price of your least expensive package for consumers wanting a simple funeral. The regulation aims to introduce greater price…

Read More New funeral pricing transparency laws for Queensland