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With the continued stress and pressure of the current cost of living crisis, changes to the NBN and a year filled with hacks, scams, identity theft, and outages we thought it was time to remind everyone of the Australian Communications Consumer Action Network’s six guides for talking to telcos. Below is a list from the…
Read More ACCAN’s Tips for Talking to Telcos
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Original media release by ASIC (20/11/2023). ASIC Chair Joe Longo has welcomed the commencement of new Commissioners Simone Constant and Alan Kirkland, who began their five-year terms today. In August the Treasurer announced the appointment of three new Commissioners to ASIC to serve alongside Mr Longo, Deputy Chair Sarah Court and Deputy Chair Karen Chester,…
Read More ASIC Welcomes New Commissioners
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Original media release ASIC (17/11/2023). Today ASIC opened its consultation on the Australian Banking Association’s (ABA) proposed changes to its Banking Code of Practice (the Code). The Code contains a set of contractually enforceable standards that customers and small business can expect subscribing banks to uphold. The ABA plans to apply for ASIC approval of…
Read More ABA Consults ASIC on Proposed Banking Code Changes
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In Australia there are over 2.65 million carers across Australia according to Carers Australia. Carers are people who provide unpaid care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness, an alcohol or other drug issue or older people who need support. One of the greatest challenges…
Read More Carers who are also in Employment – New draft Standard open for public comment
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New research shows Gen Zs are feeling financially stressed, with high levels of debt including Buy Now Pay Later use.
Read More Gen Z and Finance – Stress, Debt, BNPL, and the Desire for Better Money Skills
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National Recycling Week 13-19 November, established by Planet Ark in 1996, encourages Australians to better recycle. This year’s theme is What goes around comes around. Join your community and get involved in events about giving resources a second life, consuming less, reducing the need for new resources, and of course, recycling! Reducing our waste not only…
Read More Recycling – how can I get involved?
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The Albanese Government’s additional protections for small businesses and consumers take effect today outlawing unfair contract terms to help level the playing field in negotiations between big corporations and both small businesses and consumers.
Read More Unfair Contract Terms Banned
Fraud Alert
ASIC has today strengthened its scam prevention tools to support consumers with the publication of a new investor alert list. Consumers can use this list to help inform themselves as to whether an entity they are considering investing in could be fraudulent, a scam or unlicensed.
Read More New Investor Alert List Replaces ‘Companies you should not deal with’
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The Consumers’ Federation of Australia (CFA) will soon be hosting its Annual General Meeting (AGM) for 2023 on Tuesday 28th November. The AGM will held be online from 1:00pm-2:00pm AEDT and all members, consumer representatives, and current and past mentees and mentors are invited.
Read More Consumers’ Federation of Australia 2023 Annual General Meeting
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Greenwashing is simply misleading and deceptive conduct by another name, writes ASIC Deputy Chair Sarah Court FAICD.
Read More Greenwashing a ‘misleading statement’ says ASIC
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At a press conference today, Assistant Treasurer Stephen Jones outlined a new scam website takedown capability implemented by ASIC. The takedown capability removes or limits access to fraudulent and malicious websites on the internet and expands on a three-week trial ASIC conducted in 2022.
Read More ASIC Takes Down Over 2,000 Investment Scam and Phishing Websites
Law Cases
Original media release by ASIC (6/11/2023). ASIC has commenced civil penalty proceedings in the Federal Court alleging Telstra Super failed to comply with internal dispute resolution requirements. This is the first proceeding under this regime, which came into effect on 5 October 2021. The new regime makes certain provisions of ASIC’s Regulatory Guide for Internal…
Read More ASIC Takes Action Against Telstra Super in First Proceeding Under its New Regime
