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The ACCC is seeking views from the aviation industry and other interested parties on Airservices Australia’s draft proposal to increase the prices it charges airlines for its enroute navigation, terminal navigation, and aviation rescue and fire-fighting (ARFF) services.
Submissions are due by 19 January 2024.
Read More Airservice Australia Proposes Price Increases
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“There are a number of gaps in the consumer law when it comes to protecting people from unfair business practices. These gaps leave consumers in Australia vulnerable to all kinds of unfair treatment,” says CHOICE senior policy and campaigns adviser Alex Söderlund.
CPRC CEO Erin Turner says Australian consumers deserve better.
“Australians are missing out on protections that consumers in other countries have benefited from for decades. We need laws to effectively call out and restrict unfair practices. These laws will mean businesses have to treat you with respect and care.”
Read More Make Unfair Illegal – Consumer Groups Call for Strong New Laws to Close Gaps as New Research on Consumer Knowledge Emerges
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The NASC launched in July as part of an $86.5 million package to crackdown on scams. It represents the most cohesive partnership between government and industry to date to protect against these criminals.
While scam losses are still significant, the report shows a 16% decrease in losses compared to the same quarter last year. It also reveals that losses from investment scams have declined by 6%, and romance scam losses have declined by 28%.
The quarter ended with reported scam losses of $29.8 million in September 2023, the lowest losses reported in a single month since October 2021.
Read More A Promising Start as National Anti-Scam Centre Releases its First Report
WHO'S REALLY THERE?
In the past year, according to figures released by the National Anti Scam Centre (NASC), over 81,000 reports of scams have been made and $92 million stolen. Of those scams, 3 in 4 were impersonation scams where criminals pretended to be someone known and trusted such as a family member, government institution, road toll company or bank. Out of these, bank imitation scams caused the highest monetary losses.
Read More Scams Awareness Week 2023
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Are you interested in consumer issues and looking to broaden your volunteering and work experience? The Consumers Association of South Australia is the South Australian voice for consumers, representing consumer interests, encouraging the distribution of information on issues affecting consumers, and providing opportunity for discussion of some of the following issues:
Read More Positions Open on Consumers’ Association of South Australia Committee
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Digital platforms with significant market power can use practices like bundling or tying of products, pre-installation and default settings to limit customer choice or deter innovation from competitors.
“Australians increasingly use digital platforms for work, study and play and can benefit from their wide range of interconnected products and services. While the size and scale of digital platforms alone does not raise concern, there is a risk that this expansion may be driven by a desire from digital platforms to entrench or extend their market power,” Ms Cass-Gottlieb said.
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Original text from CPRC’s website (24/11/2023). Date: 27 November 2023Time: 1-2PM AEDTLocation: Online Faulty cars are far too common and disrupt far too many lives. A faulty car is far more than just a daily inconvenience, they can disrupt lives and pose serious challenges for people nationwide when trying to resolve the problem. CPRC’s research…
Read More Detours and Roadblocks: CPRC’s Upcoming Faulty Car Webinar
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A few days ago, on November 20th 2023 the Albanese Government’s Competition Taskforce released a Consultation Review on Australia’s laws and practices surrounding mergers. Below is information from the Treasury website on the consultation paper as well as how to make a submission and what to include. The Treasurer has also issued a media release on the consultation which is available here. Submissions for the merger consultation paper close on January 19th 2024.
Read More Submissions Open for Consultation Paper on Merger Reform
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ECA is looking for an experienced Non-executive Director with a broad understanding of energy systems. It will be critical they can speak to and represent the long-term interests of energy consumers, in particular residential and small business consumers.
Closing date: 11.59pm AEDT on Sunday 3rd December 2023.
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With the continued stress and pressure of the current cost of living crisis, changes to the NBN and a year filled with hacks, scams, identity theft, and outages we thought it was time to remind everyone of the Australian Communications Consumer Action Network’s six guides for talking to telcos. Below is a list from the…
Read More ACCAN’s Tips for Talking to Telcos
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Original media release by ASIC (20/11/2023). ASIC Chair Joe Longo has welcomed the commencement of new Commissioners Simone Constant and Alan Kirkland, who began their five-year terms today. In August the Treasurer announced the appointment of three new Commissioners to ASIC to serve alongside Mr Longo, Deputy Chair Sarah Court and Deputy Chair Karen Chester,…
Read More ASIC Welcomes New Commissioners
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Original media release ASIC (17/11/2023). Today ASIC opened its consultation on the Australian Banking Association’s (ABA) proposed changes to its Banking Code of Practice (the Code). The Code contains a set of contractually enforceable standards that customers and small business can expect subscribing banks to uphold. The ABA plans to apply for ASIC approval of…
Read More ABA Consults ASIC on Proposed Banking Code Changes
