Articles Archives - Page 29 of 179 - Consumers' Federation of Australia

25 October , 2023

Inquiry into the capability of law enforcement to respond to cybercrime

The Consumers’ Federation of Australia (CFA) was recently contacted (below) by and about the Parliamentary Joint Committee on Law Enforcement’s new inquiry into cybercrime. As per our new Strategic Plan, CFA will not be writing up a separate submission but will instead network and assist members and other consumer advocates and organisations with their submissions.…

25 October , 2023

Over 20 Advocates and Researchers Call for Urgent Privacy Reform

“We know all too well the harm that inadequate privacy protections cause. Gambling companies hound at-risk people with targeted advertising, data brokers sell our information without consent, and automated systems discriminate against marginalised people. We’ve also seen millions of consumers harmed by data breaches when businesses store too much personal information,” says CHOICE Senior Campaigns and Policy Advisor, Rafi Alam.

25 October , 2023

ACMA consults on new protections for telco consumers in financial hardship

The proposed standard will apply to all carriage service providers who deal with residential, small business and not-for-profit customers. It will enhance protections for telco customers who are (or may be) experiencing financial hardship through the provision of information and appropriate financial support to help them meet their payment obligations and remain connected to essential telco services.

The standard must be made by 15 February 2024 and commence by 29 March 2024.

We invite submissions on the draft Telecommunications (Financial Hardship) Industry Standard 2024 by 5 pm (AEDT) on Friday 24 November 2023.

24 October , 2023

ACCC: Regulatory Regime for Mobile Tower Access “no longer fit for purpose”

The report outlines consistent concerns about patchy coverage, difficulties interpreting and comparing coverage maps, as well as concerns that already congested networks will get worse as demand for data continues to grow.

24 October , 2023

New CFA Strategic Vision for a Thriving Consumer Movement

The Consumers’ Federation of Australia has published its new Strategic Plan 2024. The plan unveils an exciting new vision: a thriving consumer movement that advances the diverse interests of consumers. As the peak body for the consumer movement, CFA’s purpose is to enable our members to connect and be more impactful. The new plan identified…

24 October , 2023

Have your say on the revised swimming pool standard

Drowning is the third most common cause of death for Australian children aged one to 14. Children can drown in as little as 20 seconds – one-and two-year-old children are particularly at risk, read more and find out about Water Safety Rules for Children. Statistical evidence shows that the majority of drowning deaths in private…

23 October , 2023

Children’s Week 2023

Children’s Week celebrates the right of children to enjoy childhood. The theme for Children’s Week 2023 is Children have the right to relax, play and take part in activities they enjoy (based on the UN Convention on the Rights of the Child). Children’s Week is a national celebration that recognises the talents, skills, achievements, and rights of children. During Children’s Week, local councils, not-for-profit organisations, schools, and early childhood services organise open days, displays, special events, virtual spaces, and online-based activities. Find out more about Children’s Week and celebrations near you here.

23 October , 2023

Australian Financial Complaints Authority Latest ‘Systemic Issues Insights Report’

The Australian Financial Complaints Authority (AFCA) has recently published (19/10/2023) its latest ‘Systemic Issues Insights Report’, covering the second half of the 2022 to 2023 financial year. During that time AFCA received 81 reports, 55 of which were related to systemic matters.

19 October , 2023

Changing Gears: Towards a car market people can trust (Webinar)

Original text from here. Faulty cars are far too common and disrupt too many lives. Join us at the launch of a major report by the Consumer Policy Research Centre, ‘Detours and Roadblocks’, that examines the experience of consumers with faulty cars in Victoria. The report, commissioned by Consumer Action Law Centre, puts forward a…

19 October , 2023

CALC: Victoria Overrun with Lemon Cars as Current Dispute Process Totally Unfit for Consumers

“For years, Consumer Action has been saying we need to fix how we deal with car disputes. It shouldn’t be costing people years of their lives and thousands of dollars to get what they are owed under the law, and people shouldn’t be forced to drive or sell unsafe cars,”

19 October , 2023

Dispute Resolution Process Unfit for Purpose

In a recent report released by the Consumer Policy Research Centre (CPRC) more than half of Victorian’s who bought a car, used or new, in the past five years have experienced major or minor faults with their vehicle.

18 October , 2023

New NBN Regulations “places consumers at the heart”

“[1]t’s critical that consumer groups are resourced to genuinely engage with NBN and industry on these critical matters that impact our daily lives. Living up to this promise is key to driving greater value for consumers and NBN over the life of the SAU”.