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Original media release (7/06/2023) from the Treasurer, The Hon Dr Jim Chalmers MP: The Albanese Government is taking the next important steps to modernise the way Australians make and receive payments. The Strategic Plan for Australia’s Payments System released today presents a roadmap for the development of the sector. Our vision is for a modern, world?class and…
Read More Modernising the Payment System
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From an FSC media release (02/06/2023): The Financial Services Council (FSC) is proud to announce the upcoming implementation of the New Life Code of Practice (new Life Code) on 1 July 2023, which will introduce over 50 comprehensive consumer protections that will change the way customers interact with their life insurers. FSC, CEO, Blake Briggs said: “This significant milestone…
Read More FSC to Rollout Changes to Life Insurance Code
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AI is a rapidly growing area and increasingly relevant to our everyday lives – both positively and negatively. The Australian Federal Government has now opened consultation on the safe and responsible use of AI.
Read More Consultation Opens on Artificial Intelligence
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Australia’s eSafety Commissioner has made the decision not to register two of eight online safety codes drafted by the online industry as they fail to provide appropriate community safeguards to deal with illegal and harmful content online.
Read More eSafety Commissioner Accepts Some, Rejects Others in World-First Industry Codes
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Despite this slight decrease in resolutions and the facilitation of other outcomes (such as correcting the status of an account), AFCA also so over $28 million more go to consumers then in the previous financial year
Read More AFCA Publishes Second Systemic Issues Insights Report
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John Trowbridge has just released the third phase of his independent review into strata or body corporate insurance practices. The synopsis found here and released on Trowbridge’s website, places priority on implementing a disclosure regime, the focus of Trowbridge’s Phase 1 paper, and working with all relevant parties to alleviate the current and ongoing market capacity problem.
Read More Trowbridge Strata Insurance Review Phase 3 – “a blueprint for affordability, availability and competition”
The Australian Competition and Consumer Commission (ACCC) and CHOICE, along with other consumer advocacy organisations, have welcomed the Australian Governments commitment of $58 million for the establishment and running of the National Anti-Scam Centre (NASC) to be implemented over the next two years.
Read More National Anti-Scam Centre Welcomed by ACCCC and CHOICE
From July 2024 select advocacy groups for consumers and small business will be able to lodge complaints with the Australian Competition and Consumer Commission (ACCC) – and the ACCC will be obligated to respond. From the website of Assistant Minister for Competition, Charities and Treasury, Andrew Leigh MP:
Read More Designated Complaints Function Announced
“The $7.75 million will enable the foundation to not only provide support to existing grants that are
about to expire, but also implement new projects,” Mr Brouwer said. “This comes at a time of great
financial hardship and, consequently, a time of huge pressure on the financial counselling sector.
“Our funding priorities include family violence victims, tenants at risk of homelessness, First Nations
communities and people in prison.”
Original media release 1/05/2023 from Office of the Australian Information Commissioner. Privacy regulators from across Australia have issued a joint statement to mark the start of Privacy Awareness Week 2023 (1 to 7 May). For Privacy Awareness Week, privacy authorities from around Australia are joining together to call for people, organisations and agencies to get ‘back to basics’…
Read More Privacy Week 1-7 May 2023: Back to Basics
“Cost of living issues aren’t going away for the foreseeable future, so it’s particularly concerning that over 40% of the Australian adult population are unaware that they can contact their telco provider for help managing their bills. This research shows that it is imperative that financial hardship policies are promoted by telcos and made easily accessible on their websites,”
Read More Consumers Want (and need) More from Telcos
Super Consumers Australia welcomes the Federal Government’s announcement that people will now be paid super at the same time as wages. The move will see more money in the pockets of Australians at retirement and help the regulator crack down on wage theft.
Read More Super Payday
