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Anna Bligh Anna Bligh

Premier Anna Bligh wants insurance companies forced to pay their clients’ full claims if they are not dealt with in a reasonable time. This proposal, which would require Federal legislation, is contained in the Queensland Government’s submission to the federal parliamentary inquiry into the insurance response to natural disasters. “We also want to see insurance…

Read More Queensland Government wants insurers to pay up

New research shows welfare recipients are using payday lenders to meet regular living expenses and are then trapped in a debt spiral, continuously indebted to one or more loan companies for considerable periods according to Caught Short an Interim Report by RMIT University and the University of Queensland and funded by National Australia Bank and…

Read More RMIT & UQ research: Payday loans a debt trap for welfare recipients

As long ago as 2006 CFA member Choice called attention to the huge losses suffered by consumers through fees and administrative costs on lost and multiple superannuation accounts. With input from data from Rice Walker actuaries Choice estimated consumers lost between $1.2 and $2 billion per annum in unnecessary fees and charges At that time…

Read More Welcome action on billion dollar multiple super fund problem

A coalition of consumer and financial counselling organisations has launched a new website to ensure the hard truths are heard in the debate about the future of short term high cost loans – www.debttrap.org.au. The new website delivers the confronting facts about payday loans, busts myths currently being spread by payday lenders, and outlines safer…

Read More Consumer groups launch ‘debt trap’ web site

Denis Nelthorpe photo Denis Nelthorpe photo

Former CFA President Denis Nelthorpe and consumer advocate Elaine Attwood were both made Members of the Order of Australia (AM) in the Queens Birthday honours list in June 2011. Denis has played many roles in the Australia consumer movement. He was  Director of the Consumer Credit Legal Service in the 1980s when it successfully took…

Read More CFA advocates recognised with Queens Birthday honours