Credit Ombudsman appoints new deputy
Mr Tim Gough will commence as CIO’s Deputy Ombudsman in April
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EDR
QBE accepts that changes needed to meet dispute resolution standards
ASIC concerned that lawyer-branded communications could intimidate complaining customers
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CFA seeks consumer representative to sit on Customer Owned Banking Association’s compliance committee
Applications close on 19 December
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Major parties urged to commit to helping vulnerable seniors before Vic election
CALC seeks reform of the retirement accommodation industry
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Credit Ombudsman Service appoints new Consumer Director
Former ASIC Senior Manager brings community engagement experience
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CFA appointed consumer reps take positions on travel agent monitoring committee
Travel Accreditation Scheme sets standard for responding to consumer complaints
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Teleco ombudsman seeks Director with consumer experience
Candidates invited to apply for a CFA endorsed nomination
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Victorian Parliament urged to protect home owners from dodgy builders
Last sitting week could leave bill in limbo
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Financial Rights Legal Centre wins grant to develop financial stress web service
Site will generate legal letters for individuals involved in dispute resolution
Read More Financial Rights Legal Centre wins grant to develop financial stress web service
ACCC ceases arbitrations following court decision
Finding in Telstra case means consumer watchdog can not determine some disputes
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Financial Counselling conference to take place Melbourne in May
High registrations a show of strength as federal funding battle continues
Read More Financial Counselling conference to take place Melbourne in May