The Financial Rights Legal Centre (previously Consumer Credit Legal Centre) will be the beneficiary of a grant of $12,000 from the Law and Justice Foundation of NSW after it identified a need to provide people with more access to information and assistance through increased demand on the two specialist hotlines it operates.
The Centre will develop a letter-generating program in which enables consumers to type in their personal details and generate professional legal letters for dispute resolution purposes. The tool will be promoted both to the community and specialist workers such as financial counsellors, and should be available early 2015.