In a major win for CFA members ACCAN and FCA, the communications regulator has committed to make calls from mobile phones to 1800/13 numbers free or the cost of a local call by January 2015.
Read More ACMA commits to reform of mobile charging for 13/1800 numbers
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The Grants Scheme is a way for ACCAN to support community projects that create versatile resources for consumers and build a strong evidence base for communications consumer advocacy. There is scope for a wide variety of projects by community organisations, small businesses, researchers and individuals.
Read More ACCAN 2012 Grants Scheme now open
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CFA member ACCAN’s submission to the 2011–12 Regional Telecommunications Review was based on extensive consultations with member organisations and wider stakeholders. This interview with Robin Eckerman from the Review Committee explains the aims of the review.
Read More Regional Telecommunications Review 2011-2012
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Peak consumer group ACCAN says it cannot support the revised Telecommunications Consumer Protection (TCP) Code that was submitted to the Australian Communications & Media Authority (ACMA) for registration.
Read More ACCAN rejects draft Telecommunications Code
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Global roaming charges are high – indeed some have asked if they are the greatest rip off in history. CFA member ACCAN provides this handy tip sheet to avoid massive smartphone bills.
Read More Don’t let global roaming ruin your holiday
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Once every three years the Regional Telecommunications Review considers whether people in regional, rural and remote parts of Australia have equitable access to telecommunications.
ACCAN is seeking your views on the top telco issues in regional Australia at the moment to help inform its submission.
Read More ACCAN seeks views on regional telecommunications
CFA member ACCAN was established in 2009. At the time the government committed to conduct a review of ACCAN’s performance after two years of operation. Having now reached that point, the Department of Broadband, Communications and the Digital Economy (DBCDE) is keen to hear all views. Submissions are due by 19th October. The terms of…
Read More ACCAN – what do you think? Government review happening
CFA Member ACCAN has provided its view on Telstra’s proposed structural separation undertaking (SSU) in a submission to the Australian Competition & Consumer Commission (ACCC). Along with much of the industry, we agree with the ACCC that the current SSU is lacking a clear and enforceable commitment to fair treatment of retail competitors. ACCAN supports…
Read More Fair treatment of competitors needed in Telstra separation
