Campaign for equal access to ABC TV
Australian blindness and consumer organisations have launched a national campaign to promote the importance of audio description.
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ACCAN
Phones and the Internet: Your Rights in Australia
Education materials designed for refugees and new migrants produced by Community Footscray Legal Centre
Read More Phones and the Internet: Your Rights in Australia
Making the right call
ACCAN has launched a new guide that explains your rights in relation to mobile phone, landline, internet and pay TV services.
Read More Making the right call
New industry standard to ease global roaming pain
Consumers will now know how much they will be charged for contacting others whilst overseas.
Read More New industry standard to ease global roaming pain
International Companies Ripping Off Australian Consumers
Australian consumers are being discriminated against by international IT companies: ACCAN, CHOICE.
Read More International Companies Ripping Off Australian Consumers
New rules for telecommunication providers but tougher enforcement needed
Customers should expect to see improvements if the new TCP Code is effectively enforced.
Read More New rules for telecommunication providers but tougher enforcement needed
Telstra Breaches Consumer Privacy – But No Fine
ACMA found that Telstra violated consumer protections but can’t impose a sanction because of a weak TCP code.
Read More Telstra Breaches Consumer Privacy – But No Fine
Six new consumer advocacy projects announced
ACCAN logo
ACCAN has announced the new consumer research, education and advocacy projects awarded funding through the 2012 Grants Scheme.
Read More Six new consumer advocacy projects announced
Premium Mobile Services Code a Win for Consumers
Users of premium mobile services are now protected by a stronger industry code.
Read More Premium Mobile Services Code a Win for Consumers
Don’t get trapped by high roaming charges
ACCAN has published tips to consumers for avoiding high internet roaming costs.
Read More Don’t get trapped by high roaming charges
TIO report responds to consumer concerns
The report recommends incentives to encourage compliance with the TIO scheme, and improved governance with better balance between consumer and industry interests.
Read More TIO report responds to consumer concerns
Is there an accessible smart phone?
CFA member ACCAN has published a quick review of three popular smart phones: iPhone, Blackberry and Samsung Galaxy. Guess which one is best?
Read More Is there an accessible smart phone?