CHOICE says some consumers could end up out of pocket by more than $300 because of inconsistent results from energy switching websites.
Read More CHOICE puts energy switching sites under the spotlight
A paper released by the Consumer Utilities Advocacy Centre (CUAC) examines Victorian consumers’ experiences of door-to-door energy sales in Victoria, and outlines CUAC’s policy positions on door-to-door sales.
Read More The consumer experience of door to door energy sales in Victoria
Bioenergy efficiently extracts clean, low-emission electricity from a range of wastes. CFA has appointed a consumer representative to the SA technical committee on Sustainability Criteria for bioenergy.
Read More Developing a sustainability standard for bioenergy
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Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent regulator.
Read More Consumers the losers as competition tribunal sides with power companies – yet again.
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Households can look forward to the long promised but often delayed benefits of smart meters following the Victorian Government’s decision to go ahead with the rollout, due to be completed by the end of 2013. The decision, along with the additional safeguards announced by the Hon. Michael O’Brien, Minister for Energy and Resources, means the…
Read More Public education the key to realising the benefits of Victoria’s smart meter rollout
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
Consumer representatives from across the nation demand fairness in energy prices as rule changes are proposed to prevent price gouging by energy network businesses.
Read More Energy rules must change – consumers and big business agree
CFA is involved in Standards Australia’s roadmap to support the deployment of Smart Grids in Australia. Smart grids have the potential to provide greater ability to incorporate and distribute renewable energy, save money through reduced demand, and empower consumers to manage their energy use.
Read More The future of smart grids – Standards Australia roadmap
Consumer groups have reacted to a record number of complaints to Victoria’s Energy and Water Ombudsman by calling on energy companies to commit to a target of significant reductions in complaint numbers.
Read More Consumer group calls on energy companies to bring down complaint numbers
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Enabling technologies have the potential to underpin consumer benefits in areas such as medical treatments, energy generation and environmental remediation. But they may also pose new health, safety and environmental risks, CFA is the Council established to provide advice to government on future directions of their strategy on enabling technologies.
Read More National Enabling Technologies Strategy: A national approach
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The UK’s Consumer Focus reports that two major energy companies have permanently ceased using door to door selling in their marketing.
Read More Two energy companies permanently abandon door to door sales
The Productivity Commission’s report on its Inquiry into Australia’s Urban Water Sector is a mixed bag for water consumers, but it strongly endorses the need for consumer advocacy on water policy and on consumer policy generally.
Read More Productivity Commission reconfirms need for national consumer advocacy and research
