Big changes for consumers on 1 July
CHOICE’s guide to understanding new financial reforms: credit cards, health insurance, bank switching and more.
Read More Big changes for consumers on 1 July
CHOICE’s guide to understanding new financial reforms: credit cards, health insurance, bank switching and more.
Read More Big changes for consumers on 1 July
CUAC hopes that the current reviews in the energy sector will lead to change.
Read More Time for Energy Sector Reform
Energy consumer assistance measures need review following the 18% rise in NSW energy prices.
Read More Energy assistance needs urgent review, says PIAC
Consumer Action has lodged a further 26 complaints – and says consumers need better protection.
Read More Pay TV, energy, newspapers in ACCC door-to-door complaints
CFA member Consumer Action Law Centre is campaigning to end intrusive and high pressure door-to-door marketing of energy services. Please support them by signing the petition
Read More Australians fed up with door-to-door sales urged to sign new petition
A new front in the Do Not Knock campaign aimed at reducing harmful door-to-door sales practices in Indigenous communities has been launched.
Read More ATSI ‘Do Not Knock’ sticker targets shonky selling
Independent consumer advocate Christopher Zinn looks at the issues raised by consumer groups promoting a “big switch”.
Read More Double take as group switch controversies strike again
ACCC chairman Rod Sims today outlined the importance of regulators and Ombudsmen working together to identify issues that pose harm to consumers.
Read More ACCC and Ombudsmen an important connection in consumer protection
ACCC court action results in the Federal Court finding that Energy Watch misled consumers about its energy price comparison service and the savings that could be achieved.
Read More Court finds energy watch advertising campaign misleading
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In a submission lodged yesterday, the Consumer Action Law Centre called for the Australian Energy Market Commission to proceed with an energy rule change that would put downward pressure on household energy bills.
Read More Consumer Action calls on Energy Market Commission to ease energy bills by proceeding with rule-change
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CFA member, the Consumer Action Law Centre has challenged Australia’s energy retailers to put an end to door-to-door energy sales.
Read More Energy retailers urged to end to door-to-door sales
Consumer Action Law Centre has welcomed proceedings initiated by the ACCC against energy retailers in relation to door-to-door selling practices. The cases will seek clarification on whether a Do Not Knock sticker amounts to a request for salespeople to leave under the Australian Consumer Law.
Read More ACCC to clarify legal position of Do Not Knock sticker: Consumer Action