Research Archives - Page 6 of 7 - Consumers' Federation of Australia

31 January , 2022

Average Australian must consent to 467,000 words worth of privacy policies: CHOICE calls for Privacy Act reform to make businesses responsible for using data safely and fairly

Consumer advocacy group CHOICE is marking Data Protection Day with results from a new survey, which has found Australians must typically consent to an average of 116 privacy policies at any one time, amounting to a hefty 467,000 words. This is a media release from CHOICE. It was originally published on 28th January, 2022 “It’s completely unacceptable that…

15 November , 2021

Views sought on caravan industry

Australians who have recently bought a new caravan are being urged to participate in an ACCC survey about possible consumer law issues in the industry. The ACCC has received more than 1,300 reports about the caravan industry over the past five years. Common complaints include retailers selling new caravans that do not meet consumer guarantees,…

28 July , 2021

Australian consumers back proposed solar export rule changes

Consumers have strongly backed proposed rule changes being considered by the Australian Energy Market Commission (AEMC) that are designed to enable growth in electricity exports from rooftop solar panels, enabling more Australians to share in the economic and environmental benefits. This is an Energy Consumers Australia media release, originally published on 27th July, 2021. The changes would allow…

30 November , 2020

Young people wading in sea of debt as they bear the brunt of COVID-19

Consumer data released by the Consumer Policy Research Centre (CPRC) reveals a growing proportion of young Australians left vulnerable as they face a future of mounting debt due to the lasting impact of COVID-19. This is a CPRC Media Release After 6 months of steep financial challenges, many young consumers have turned to unsustainable practices to get…

4 November , 2020

CFA Soapbox Prizewinner — Quad Bike Performance Project

On Friday, CFA hosted its Consumer Advocacy Soapbox Session, celebrating the best consumer advocacy campaigns over 2019–20. The Soapbox Session was initially part of the National Consumer Congress, which was to be in March. With the support of the ACCC, CFA moved the Session online. The winner of the Award was Raphael Grzebieta from the…

28 October , 2020

Measuring Australia’s digital divide: the Australian digital inclusion index 2020

The Australian Digital Inclusion Index 2020, released by RMIT and Swinburne University of Technology for Telstra, illustrates Australia’s online participation. The following is a summary of the key findings of the study, published by the Analysis and Policy Observatory. The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. With the…

21 October , 2020

A tale of two homes: Australia’s housing market divides the population

Consumers and COVID-19: September results snapshot. New consumer data released today by the Consumer Policy Research Centre (CPRC) investigating the experience of consumers in the month of September reveals a stark contrast in the experiences of renters and mortgage holders trying to maintain their financial, emotional and physical wellbeing during the pandemic. Higher levels of financial stress…

18 August , 2020

Young people facing debt tsunami as they borrow from their future to make ends meet

New consumer data released today by the Consumer Policy Research Centre (CPRC) investigates the experience of consumers during the three months from May to July and raises serious alarms about the debt tsunami facing young people (18-34) as they try to make ends meet during COVID-19. 70% of young Australians are now concerned about their…

7 August , 2020

Consumers and COVID-19: from crisis to recovery

Today the Consumer Policy Research Centre (CPRC) released its June briefing for the Consumers and COVID-19: from crisis to recovery research initiative. With governments, regulators, business and the broader policy community challenged to provide sufficient support for consumers during the COVID-19 economic crisis and into recovery, CPRC’s research aims to: Better understand the impact that COVID-19 is having on…

16 February , 2020

Consumer research centre releases latest report – Choosing care: the difficulties of navigating home care

The report from Consumer Policy Research Centre (CPRC) draws on research undertaken in partnership with University of South Australia (UniSA) which surveyed 502 Home Care Package (HCP) recipients across metropolitan Australia in June and July last year. “Older Australians are being abandoned by the system, often unable to access the necessary support to live happier,…

17 December , 2019

Share your insights of bankruptcy, debt agreements and financial difficulty assistance

CFA member Nicola Howell (PhD researcher, Melbourne Law School and Senior Lecturer at QUT) is researching the impact of financial difficulty assistance/hardship variations, bankruptcy and debt agreements on consumer debtors . In the next phase of the study, Nicola is keen to hear from financial counsellors, consumer advocates, insolvency practitioners and others working in the…

31 July , 2019

Researching the impact of financial difficulty assistance: Request for participation

CFA member Nicola Howell (PhD researcher, Melbourne Law School and Senior Lecturer at QUT) is researching the impact of financial difficulty assistance, bankruptcy and debt agreements on consumer debtors. A better understanding of how people experience the different options, and whether they improve the lives of debtors in the short and long term, can help…