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Expressions of interest are invited for a volunteer Consumers’ Federation of Australia (CFA) representative on a Standards Australia Technical Committee reviewing a series of bicycle and bicycle accessories standards. CFA representatives on Standards Committees are volunteers who represent the interests of consumers, in forming and revising Australian Standards.  It’s a very practical and useful way…

Read More Could you represent consumers on a Bicycle Committee?

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Consumers Federation Australia along with the Consumer Action Law Centre, Financial Rights Legal Centre and Financial Counselling Australia have written a letter to the Prime Minister, Minister for Financial Services and the Treasurer in response to announcements of the Federal Government possibly instituting a financial services tribunal. CFA, along with other signed organisations have raised…

Read More Is a banking tribunal really the answer?

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Earlier in 2016, the Productivity Commission announced its study on consumer law enforcement and administration. The study seeks to focus on the efficacy of the single law, multiple regulator model which provides the foundation for Australian Consumer Law. The Productivity Commission was seeking commentary and submissions on the existing model to publish within their Issues…

Read More CFA publishes submission to the Productivity Commission

Standards Australia in conjunction with the Department of Finance, Australian Communications Consumer Action Network (ACCAN) and other stakeholders, are pleased to announce Australia will be adopting an internationally aligned standard for ICT accessibility in procurement.     Standards Australia CEO, Dr Bronwyn Evans, said that the new Australian Standard is to be used as guidance…

Read More Standards Australia and Department of Finance combine to provide greater access to technology for Australians living with a disability.

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Gas stoves and cooktops are a common feature in Australian households, and are a fast and efficient way to cook.  While gas appliances must be certified before they can be installed in our homes, it is still wise to be aware of the potential dangers. An updated Australian/New Zealand standard has recently been published which…

Read More Now we’re cooking with Gas!

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In June 2016 Standards Australia (SA) delegates attended the ISO international workshop Global Services ISO standards as solutions which preceded ISO’s COPOLCO Meeting.  Both events were held in Geneva. ISO has a strong consumer focus and believes that integrating the view of the consumer is important in standards development because it offers a real-life perspective,…

Read More Standards Australia delegates attend ISO international workshop

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Consumers Federation Australia is constantly listening to consumer wants, interests and needs. As such, CFA believes that changes are needed to ensure that we are meeting the ever changing consumer landscape. Recently, CFA made changes to the current policy on consumer representation. The changes are reflected within the document, available here. The new policy statement,…

Read More CFA releases updated Consumer Representatives Policy

In May 2016, the Federal Government issued a consultation paper proposing that product safety standards from other countries could, in future, be mandated under the Australian Consumer Law.  This change was probably inevitable, reflecting the decline of consumer product manufacturing in Australia and the growth of on-line shopping; but what will it mean for consumers?…

Read More Standards: The Australian Consumer Law Goes International

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CFA representative David Gray is on the Standards Australia Technical Committee EL-041 Lamps and related equipment which reviewed data obtained from incidents that occurred during the Federal Government’s Home Insulation Program, and data supplied by electrical safety regulators and industry participants in relation to thermal insulation placed over recessed luminaires.  The committee identified that updating…

Read More Recessed luminaires (downlights) – new standard improves consumer safety

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  The Productivity Commission has recently launched a study into the enforcement and administration arrangements underpinning the Australian Consumer Law. The study will focus on the effectiveness of the ‘single-law, multiple regulator’ model – a model where the national consumer law is jointly enforced and administered by the Australian Competition and Consumer Commission (ACCC) and…

Read More Productivity Commission launches ACL review: issues paper released

The University of Sydney is hosting a symposium on Consumer and Contract Law Reform with Sydney Law School on the 10th of August 2016. Discounted tickets available to CFA members. Background: Private law and regulatory frameworks impacting on consumer protection are being reformed in many parts of Asia, the world economy’s fastest-growing region. This development…

Read More Symposium: Consumer and Contract Law Reform in Asia