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Australians who have recently bought a new caravan are being urged to participate in an ACCC survey about possible consumer law issues in the industry. The ACCC has received more than 1,300 reports about the caravan industry over the past five years. Common complaints include retailers selling new caravans that do not meet consumer guarantees,…
Read More Views sought on caravan industry
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The Australian Securities and Investments Commission (ASIC) should immediately investigate how life insurers treat people with past or current mental health conditions, in response to continuing widespread discrimination by life insurers. This is a media release from the Public Interest Advocacy Centre. It was originally published on 8th November, 2021. This is a key recommendation of Mental Health Discrimination…
Read More Mental health discrimination by insurers: new report calls for urgent ASIC investigation
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More than 350 partners across government, private and community organisations have joined the fight against scams in this year’s national Scams Awareness Week (8-12 November) under the theme “let’s talk scams”. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 8th November, 2021. “The more we talk about scams, the more awareness we…
Read More ‘Stop scams. Speak up’ – Scams Awareness Week 2021
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Reform urgently needed to give Australians clear and fair rights when travel has to be cancelled New CHOICE research has revealed that only 23% of Australians feel confident to make travel plans in the next 12 months. This is a media release from CHOICE. It was originally published on 26th October, 2021. This statistic is not surprising, given…
Read More New research reveals only 23% of Australians feel confident making travel plans in next 12 months: CHOICE
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Measures addressing Google’s dominance in search engine services, including a choice screen that provides consumers with a selection of search engines, should be introduced in Australia, as set out in the ACCC’s third Digital Platform Services Inquiry interim report. This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 28th October,…
Read More Benefits from more competition in internet search
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Super Consumers Australia is today calling on funds like NGS, Prime Super and Spirit Super to dump junk insurance terms that are putting Australians at risk. The call comes after a sustained campaign over the last two years that has seen over half the market remove or dramatically reduce the impact of this junk insurance.…
Read More Major super funds still clinging to junk insurance
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CHOICE survey reveals widespread public support for passage of Banking Royal Commission draft laws. “The Australian community has not forgotten the scandals of the Banking Royal Commission. However, it’s been two and a half years since the Federal Government committed to cleaning up the banking industry. Many victims remain without the compensation they deserve while…
Read More “Justice delayed is justice denied”: CHOICE on overdue Banking Royal Commission draft laws
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The Australian Building Codes Board (ABCB) is proposing to update the energy efficiency provisions for residential buildings in the 2022 edition of the National Construction Code (NCC). The proposed provisions are included in stage 2 of the NCC 2022 public comment draft (PCD). This is a consultation from the Australian Building Codes Board. It was originally published on…
Read More Consultation Regulation Impact Statement closing soon
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New figures released today by the Australian Communications and Media Authority (ACMA) show telcos received just over one million complaints in the 2020-21 financial year. The report also found that the average time taken for telcos to resolve customer complaints was 12.2 days. This is a media release from the Australian Communications and Media Authority (ACMA). It was…
Read More Telco complaints down but customers wait longer for help
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Households struggling with the cost of connectivity would benefit from the introduction of new rules that would make it mandatory for telcos to offer a low-income product, according to the Australian Communications Consumer Action Network (ACCAN). The recommendation for new regulatory requirements comes as the peak body for communications consumers releases new research which examines…
Read More New report highlights need for government and industry action on telco affordability
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Australia’s leading Indigenous financial literacy organisation, First Nations Foundation has relaunched its award-winning online financial literacy training program, My Money Dream, delivering culturally-appropriate, contemporary education that empowers Indigenous Australians to take control of their financial future. This is a media release from First Nations Foundation. It was originally released on 25th October, 2021. Recently relaunched with an interface…
Read More My Money Dream: award-winning tech relaunches to chase financial wellbeing for young Indigenous Australians
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The National Measurement Institute’s (NMI) report on retailer compliance in 2020-21 reveals that 88% of fruit and vegetable retailers, 42% of meat, fish and poultry retailers, and 25% of supermarkets were not complying with their legal requirements when audited during a concentrated period during the year. Much of this post is taken from a media release by Queensland…
Read More Report finds many food retailers not complying with weights and measures laws
