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Access to information, goods, and services are fundamental to consumer education, protection, advocacy, and rights. The importance of access and how some people are left out is something that is crucial to discussions about metropolitan areas as compared to rural and remote areas, where access to many goods and services can be limited and potentially…
Read More Accessibility Best Practice Guide
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Original media release from CHOICE (30/08/2023). “We gave several playpens a score of zero for performance simply because they had so many failures,” says Kim Gilmour, CHOICE’s team leader for household products. In fact, eight of the 25 models in our current review failed to pass CHOICE’s key safety requirements – that’s almost a third, a…
Read More Almost a Third of Playpens Fail CHOICE Safety Test
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QCA spokesperson, Ian Jarratt says manufacturers use shrinkflation to make “sneaky” price increases and improve or maintain their margins because most shoppers are more aware of, and sensitive to, higher selling prices than reductions in the amount in packages.
Read More Call for Supermarkets to Help Shoppers Spot Package “shrinkflation”
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“This legislation is terrific,” Ms Levin said. “We’re delighted that it covers not only credit cards, but also digital wallets and digital currencies.”
Ms Levin said the one area of disappointment was a carve-out for online lotteries.
“The test for whether a contract term is unfair has not changed. However, businesses now could potentially face substantial penalties for contravening the law. This will better protect consumers and small businesses who have limited bargaining power, expertise, and ability to negotiate or assess standard form contracts,”
Read More ACCC Urges Businesses to Remove Unfair Contract Term
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The ACCC has issued a draft determination proposing to deny authorisation for Qantas Airways Ltd and China Eastern Airlines Corporation Limited and their related entities (including Jetstar) to continue coordinating operations between Australia and mainland China.
Read More Proposed Denial of Qantas and China Eastern Airline Coordination
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Specialist Disability Accommodation, or SDA, is a vital piece of infrastructure for may disabled people to navigate their own home and retain independence. However, despite recent improvement spurred on by the advocacy of organisations and individuals, a recent report from the Public Interest Advocacy Centre (PIAC) and the Housing Hub shows there is still great room for improvement in the decisions and delivery of these vital accommodations.
Read More Housing Delayed and Denied: Improving Access to Specialist Disability Accommodation
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Lauren’s eye-opening presentation on gambling harm prevention demonstrates just how much Australian regulators and politicians can learn from their European counterparts.
Read More “The sky didn’t fall in”
Ian Jarratt of the Queensland Consumers Association in a supermarket with unit price labels in the background
The latest edition of the Queensland Consumers Association’s (QCA) newsletter Unit Pricing Global Update (found here) contains information about unit pricing in several countries including in: QCA spokesperson, Ian Jarratt says that in Canada the Competition Bureau and the parliamentary committee’s recommendations on grocery unit pricing are important not only for consumers in Canada (where…
Read More Global Update on Unit Pricing
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The Federal Government is calling for feedback on its ‘Aviation Green Paper – towards 2050’, found here.
The Green Paper is the next step in the development of the Aviation White Paper which will set the policy direction for the aviation sector out to 2050 and is likely to be released in mid-2024.
Read More Aviation Green Paper Open for Consultation
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Dr Deveny said the targeted program, to be implemented in three stages over 12 months, will effectively halve the cost of medicines for up to six million Australians with chronic health conditions, and result in savings for individual consumers of up to $180 every year per medicine.
Read More 60 Day Script Change Welcomed by Consumer Advocates
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One-and-a-quarter million Australian households face home insurance affordability stress
Read More Priced Out – House Insurance Affordability
