Buying door-to-door? Door-to-door sales can be a great, convenient way to buy goods and services without leaving your home. Under the Australian Consumer Law, which came into effect on 1 January 2011, you have specific protections and rights when you buy goods and services at your door.
Read More Knock, knock. Who’s there?
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ASIC today announced measures to help ensure issuers of debt products such as debentures and notes provide investors and financial consumers with the information they need to make informed decisions about investing in these products. These products can be risky.
Read More ASIC warns against investment in retail debt market
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Peak consumer group ACCAN says it cannot support the revised Telecommunications Consumer Protection (TCP) Code that was submitted to the Australian Communications & Media Authority (ACMA) for registration.
Read More ACCAN rejects draft Telecommunications Code
The Parliamentary Secretary to the Treasurer, the Hon David Bradbury MP, has ordered a company to recall two teeth whitening products in order to protect consumers from unsafe peroxide levels.
Read More Compulsory recall of teeth whiteners
Bioenergy efficiently extracts clean, low-emission electricity from a range of wastes. CFA has appointed a consumer representative to the SA technical committee on Sustainability Criteria for bioenergy.
Read More Developing a sustainability standard for bioenergy
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ASIC has released a consultation paper to commence its review of external dispute resolution (EDR) jurisdiction over consumer complaints in cases where members have commenced legal proceedings to recover debts from consumers.
Read More ASIC discussion paper: EDR jurisdiction and debt collection proceedings
Consumer Affairs Victoria reminded Victorian parents and carers of the dangers that toys containing magnets can pose if swallowed following the recent death of a Queensland toddler.
Read More Warning on magnets in toys
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Mandatory safety standards are made for products that are likely to be especially hazardous. In making mandatory safety standards, the government protects consumers by specifying minimum requirements that products must meet before they are supplied
Read More Mandatory standards: protecting consumers
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Waste from obsolete computers and television sets (known as e-waste) is now a massive problem worldwide. To assist industry to comply with new legislation about e-waste management, Standards Australia is developing a new standard, AS/NZS 5377 – Collection, storage, transport and treatment of e-waste.
Read More New standard to manage the impact of e-waste
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ASIC has commenced a review of the 2009 change that provides consumers with limited access to EDR in the early stages of debt recovery proceedings.
Read More ASIC to review EDR schemes handling of complaints when companies take legal action
CFA member CHOICE reviews the work of the Forum on Food Regulation’s response to the independent Review of Food Labelling. Half-baked they say!
Read More CHOICE gives food labelling changes mixed review
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The number of financial difficulty disputes handled by FOS increased by 130% (from 2,648 to 6,108). This continues a similar trend from the previous year. FCA is calling for action.
Read More Soaring FOS disputes highlights need to tackle financial difficulty
