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A review suggests banks that subscribe to the Code of Banking Practice have strong policies and good procedures in relation to basic bank products, nevertheless some eligible customers are not taking up the products.
Read More Basic bank accounts visible and in place, but not always reaching those in need
The SensaSlim “dieter’s dream” oral spray has been ordered off the market. Effective from December 1, the Therapeutic Goods Administration (TGA) order prohibits “the importing into, exporting from, Australia and the manufacturing or supply of the product in Australia, or the advertising of the product.”
Read More SensaSlim banned after medico’s exposure of bogus scientific claims
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The Code Compliance Monitoring Committee has released its 2010-2011 Annual Report. Highlights noted in the Annual Report include an increase in self reported breaches but a decrease in serious breaches and reviews of bank compliance with IDR obligations.
Read More Banking Code Compliance Monitoring Committee Update, November 2011
The Senate Economics Committee invites submissions to the Corporations Amendment (Future of Financial Advice) Bill 2011 and Corporations Amendment (Further Future of Financial Advice Measures) Bill 2011.
Read More Senate inquiry into the future of financial advice
The House of Representatives Standing Committee on Social Policy and Legal Affairs invites submissions on the inquiry into residential strate title insurance.
Read More Inquiry into residential strata title insurance
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
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CFA held its Annual General Meeting by video conference on 21 November 2011. Catriona Lowe, CFA Chair, provided an overview of CFA’s achievements during the year and our plans for the future. This is an edited version of her remarks. It gives me great pleasure to report on the successes of CFA over another year.…
Read More CFA Chair highlights progress for 2011
Consumer representatives from across the nation demand fairness in energy prices as rule changes are proposed to prevent price gouging by energy network businesses.
Read More Energy rules must change – consumers and big business agree
Number woman has got ACMA, the industry regulator, to support the call for fairs calls for all. But she needs your help to get the changes over the line!
Read More Number woman needs your help to achieve fair call prices from mobiles
CFA is involved in Standards Australia’s roadmap to support the deployment of Smart Grids in Australia. Smart grids have the potential to provide greater ability to incorporate and distribute renewable energy, save money through reduced demand, and empower consumers to manage their energy use.
Read More The future of smart grids – Standards Australia roadmap
CFA member Consumer Action is concerned about the many instances of non-compliance with the law revealed in ASIC’s review of how payday lenders comply. It has also noted some shortcomings in the responsible lending laws.
Read More Consumer action calls for cap on payday lending in response to ASIC report
ASIC’s review of the practices of 19 pay day and other short-term small amount lenders has found that while the majority are aware of and taking steps to comply with their responsible lending obligations, further improvements need to be made.
Read More ASIC seeks consistency in micro lenders’ responsible lending practices
