Energy debate must address true drivers of electricity price increases
Consumer Action has welcomed ACCC Chairman Rod Sims warning not to let side-issues impact debate.
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Articles
FOFA: Disengaged clients shouldn’t pay ongoing fees for low value services
ASIC will require Codes to achieve same outcomes as the FOFA opt-in requirement.
Read More FOFA: Disengaged clients shouldn’t pay ongoing fees for low value services
New superannuation centre to boost consumer advocacy
CFA welcomes an innovative funding model that ensure the new Centre can advocate fearlessly.
Read More New superannuation centre to boost consumer advocacy
“I wish I’d known sooner” say those in financial hardship
FCA welcomes Salvation Army’s report on the important benefits of free Financial Counselling .
Read More “I wish I’d known sooner” say those in financial hardship
An electrifying inquiry could bring power sector to account
RMIT’s Alan Pears says the key contributors to increasing electricity bills are the policy makers!
Read More An electrifying inquiry could bring power sector to account
How to improve dispute schemes where debt recovery has commenced
An ASIC review has found areas for improvement for EDR schemes, licensees and consumer advisers.
Read More How to improve dispute schemes where debt recovery has commenced
Consumer law a priority in national legal needs survey
Largest survey ever finds consumer problems affect one in five Australians.
Read More Consumer law a priority in national legal needs survey
CHOICE welcomes PC report into electricity networks
CHOICE says it’s time to Take the Power Back for electricity consumers.
Read More CHOICE welcomes PC report into electricity networks
Putting problems on the map
New report from the UK explores using mapping software to empower consumers
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Financial Stress Study
Australians under financial stress benefit from being able to access financial counselling.
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8 million up – how’s the Do Not Call register for you?
8 million numbers protected; but 8 million front doors are fair game!
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Online education: can we bridge the digital divide?
Will the future of online learning increase the digital divide, or help bridge the gap?
Read More Online education: can we bridge the digital divide?