News
Roaming ‘bill shock’ alerts welcome, but also consider alternatives
ACCAN CEO Teresa Corbin comments on Telstra’s overseas SMS initiative
Read More Roaming ‘bill shock’ alerts welcome, but also consider alternatives
Urgent action needed to combat energy poverty
The Public Interest Advocacy Centre says households struggle with even most modest price increase
Read More Urgent action needed to combat energy poverty
Financial stress overlooked in budget debate
Budget discussion in the media fails to address financial stress says Ross Gittins, Fairfax
Read More Financial stress overlooked in budget debate
Telco ruling a brilliant result for ICAN
Court finds Excite Mobile engaged in false and misleading conduct
Read More Telco ruling a brilliant result for ICAN
Energy affordability in the spotlight
EWON, ERAA and ACOSS host National Energy Affordability Roundtable
Read More Energy affordability in the spotlight
Energy Regulator seeks expressions of interest
Wanted: AER Consumer Challenge Panel members
Read More Energy Regulator seeks expressions of interest
Do we need NBN performance standards?
ACCAN raises concerns about quality of landline phones and service reporting
Read More Do we need NBN performance standards?
Benchmarks for Industry-based Customer Dispute Resolution Schemes
CCAAC Issues Paper released
Read More Benchmarks for Industry-based Customer Dispute Resolution Schemes
Rising water prices will hit households
CALC and CUAC want affordable payment plans and improved access to concessions
Read More Rising water prices will hit households
Pensioner sues Cash Converters
CALC questions compliance with responsible lending provisions
Read More Pensioner sues Cash Converters
National Energy Advocacy proposal – final comments due
Advisers’ paper outlines a plan of action for national energy advocacy
Read More National Energy Advocacy proposal – final comments due