Opportunities

laptop, conference table, mouse-7978588.jpg laptop, conference table, mouse-7978588.jpg

As a financial ombudsman, AFCA is a for-purpose organisation that provides a free service for individuals and small businesses. AFCA listen to and work with their customers and financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference. AFCA is seeking interested Industry and…

Read More Australian Financial Complaints Authority – Consumer Panel Members

g3f5a8b3e0d6f627b090f638a86663d3c6de6903012b6edb8ba7c2f62e9eca89322254738bd514fd35715ec2177b136d219caddcf4b5ff0b0f9a5b4bedf94311b_1280-2729695.jpg g3f5a8b3e0d6f627b090f638a86663d3c6de6903012b6edb8ba7c2f62e9eca89322254738bd514fd35715ec2177b136d219caddcf4b5ff0b0f9a5b4bedf94311b_1280-2729695.jpg

The Telecommunications Industry Ombudsman is establishing a Telco Accessibility Task Force to remove the barriers to effective dispute resolution in the telecommunications industry and improve the industry’s ability to address consumer issues. We are calling for expressions of interest to join the Task Force from cross-sector leaders and decision-makers at telecommunications providers, consumer groups, relevant…

Read More Telco Accessibility Taskforce Accepting Expressions of Interest

mic, microphone, podcast-4250217.jpg mic, microphone, podcast-4250217.jpg

The Energy and Water Ombudsman NSW (EWON) is currently accepting nominations for the EWON Board Community Director position. The position is a three year term starting from 31 October 2024 with nominations closing 26/07/2024. From EWON’s website: The Energy & Water Ombudsman NSW (EWON) is calling for nominations for one Community Director for the EWON…

Read More EWON Board Community Director Opportunity

feedback, focus group, group-7241297.jpg feedback, focus group, group-7241297.jpg

Researchers from Deakin University and the Victorian University of Wellington are conducting an Australian Communications Consumer Action Network (ACCAN) funded project and are looking for participants. The goal of the project is to understand how ‘communication’ is understood by diverse consumers, with the view to better inform the regulation of digital communications technologies. Participation will…

Read More Consumer Research on Defining Communication

Post thumbnail

The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

Inspiring Future Leaders

The Consumers’ Federation of Australia is happy to announce that applications for our 2024 Mentoring Program our now open!
The CFA Mentoring Program is designed to improve the effectiveness of consumer advocacy and consumer advocacy leadership with focus on mentoring, governance training and peer workshops. Expressions of Interest close on December 15th 2023.

Read More Mentoring Program Opens for 2024 Applications

circle, hands, teamwork-312343.jpg circle, hands, teamwork-312343.jpg

Are you interested in consumer issues and looking to broaden your volunteering and work experience? The Consumers Association of South Australia is the South Australian voice for consumers, representing consumer interests, encouraging the distribution of information on issues affecting consumers, and providing opportunity for discussion of some of the following issues:

Read More Positions Open on Consumers’ Association of South Australia Committee

laptop, conference table, mouse-7978588.jpg laptop, conference table, mouse-7978588.jpg

ECA is looking for an experienced Non-executive Director with a broad understanding of energy systems. It will be critical they can speak to and represent the long-term interests of energy consumers, in particular residential and small business consumers.
Closing date: 11.59pm AEDT on Sunday 3rd December 2023.

Read More Non-Executive Director Position Open at Energy Consumers Australia

laptop, conference table, mouse-7978588.jpg laptop, conference table, mouse-7978588.jpg

Original media release from EWON (2/11/2023). The Energy & Water Ombudsman NSW (EWON) is calling for nominations to be one of the five Community Directors on the EWON Board from December 2023.  EWON is the independent dispute resolution scheme for NSW electricity and gas customers and some water customers. The Board is responsible for corporate governance, funding, and strategy. …

Read More Nominations Open for EWON Community Director Positions

BCCC: Banking Code Compliance Committee

About the opportunity The Banking Code Compliance Committee (BCCC) is an independent body that monitors banks compliance with the Banking Code of Practice, helping banks create a better banking experience for customers. The BCCC’s work is supported by a dedicated team of staff at the Australian Financial Complaints Authority (AFCA) that provide Code monitoring and…

Read More Consumer Representative – Banking Code Compliance Committee

Post thumbnail

The Australian Institute of Company Directors (AICD), in partnership with the Australian Scholarships Foundation (ASF), are pleased to make 200 full scholarships available to the Australian not-for-profit sector in 2021/2022. The scholarships will be offered in all states and territories across Australia and will enable directors, executives and emerging directors of NFP organisations with a turnover of…

Read More AICD program scholarships available for directors, executives and emerging directors of NFP organisations