Opportunities

News

The Council of Australian Life Insurers (CALI) has recently appointed Peter Kell to conduct and Independent Review of the Life Insurance Code of Practice (the Life Code).   As part of the Review, the Consumers’ Federation of Australia has been asked to select an appropriate organisation from our members to conduct a funded sector-wide submission to…

Read More Independent Life Insurance Code Review – Consumer Sector Submission

Here to Help

The Consumers’ Federation of Australia (CFA) is inviting suitable applicants to apply for the role of consumer representative on the Customer Owned Banking Code Compliance Committee (COBCCC). Details of the purpose and conditions of the role, including renumeration, are as follows: Purpose of the COBCCC Purpose of the Consumer Representative A Consumer Representative to the…

Read More Call for Expressions of Interest for new COBCCC Consumer Representative

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Standards Australia are looking for the next generation of change-makers to join their team and make a difference.  Graduate Program This hands-on program gives graduates the opportunity to contribute to meaningful work. Through rotations across key departments, participants gain valuable experience and a deeper understanding of how we operate – More information and how to apply NEXTgen…

Read More Standards Australia Professional Development Programs – Applications Open Now

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The Australian Finance Industry Association (AFIA) is looking for a new member to join their Car Rental Code Compliance Committee (CCC) as a consumer representative. This is a particularly important consumer representative opportunity as the AFIA Car Rental Code of Practice has recently been comprehensively updated and will be applicable from April 1st of this…

Read More Consumer representative wanted for the Car Rental Code Compliance Committee

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As a financial ombudsman, AFCA is a for-purpose organisation that provides a free service for individuals and small businesses. AFCA listen to and work with their customers and financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference. AFCA is seeking interested Industry and…

Read More Australian Financial Complaints Authority – Consumer Panel Members

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The Telecommunications Industry Ombudsman is establishing a Telco Accessibility Task Force to remove the barriers to effective dispute resolution in the telecommunications industry and improve the industry’s ability to address consumer issues. We are calling for expressions of interest to join the Task Force from cross-sector leaders and decision-makers at telecommunications providers, consumer groups, relevant…

Read More Telco Accessibility Taskforce Accepting Expressions of Interest

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The Energy and Water Ombudsman NSW (EWON) is currently accepting nominations for the EWON Board Community Director position. The position is a three year term starting from 31 October 2024 with nominations closing 26/07/2024. From EWON’s website: The Energy & Water Ombudsman NSW (EWON) is calling for nominations for one Community Director for the EWON…

Read More EWON Board Community Director Opportunity

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Researchers from Deakin University and the Victorian University of Wellington are conducting an Australian Communications Consumer Action Network (ACCAN) funded project and are looking for participants. The goal of the project is to understand how ‘communication’ is understood by diverse consumers, with the view to better inform the regulation of digital communications technologies. Participation will…

Read More Consumer Research on Defining Communication

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The Australian Finance Industry Association (AFIA) is reviewing its Car Rental Code. Signatories of this code include Avis Budget Group, Hertz, Europcar, Thrifty, East Coast Car Rentals, Sixt, Bayswater Car Rental and Redspot/Enterprise. The Code ensures an industry standard is met on a number of issues, including transparency of pricing and credit card charging practices,…

Read More Seeking CFA Member to Prepare a Submission to a Review of the AFIA Car Rental Code

Inspiring Future Leaders

The Consumers’ Federation of Australia is happy to announce that applications for our 2024 Mentoring Program our now open!
The CFA Mentoring Program is designed to improve the effectiveness of consumer advocacy and consumer advocacy leadership with focus on mentoring, governance training and peer workshops. Expressions of Interest close on December 15th 2023.

Read More Mentoring Program Opens for 2024 Applications

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Are you interested in consumer issues and looking to broaden your volunteering and work experience? The Consumers Association of South Australia is the South Australian voice for consumers, representing consumer interests, encouraging the distribution of information on issues affecting consumers, and providing opportunity for discussion of some of the following issues:

Read More Positions Open on Consumers’ Association of South Australia Committee

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ECA is looking for an experienced Non-executive Director with a broad understanding of energy systems. It will be critical they can speak to and represent the long-term interests of energy consumers, in particular residential and small business consumers.
Closing date: 11.59pm AEDT on Sunday 3rd December 2023.

Read More Non-Executive Director Position Open at Energy Consumers Australia