Unfair contracts

A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au

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New unfair contract terms legislation came into effect fully across Australia on 1 July 2010, following a concerted campaign by CFA and its members. These laws make unfair terms in consumer contacts void. Many industries use standard-form consumer contracts, including telecommunications, finance, motor traders, gyms, travel and utilities. A term will be unfair where it…

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