Businesses remove unfair contract terms following ACCC review
Court action considered against laggards
Read More Businesses remove unfair contract terms following ACCC review
Unfair contracts
ASIC shuts down Mobile Rentals
Affected customers encouraged to contact Credit Ombudsman Service Limited
Read More ASIC shuts down Mobile Rentals
Mr Rental to refund 1560 customers for unfair contract term
ASIC pings household goods rental business
Read More Mr Rental to refund 1560 customers for unfair contract term
Consumers in the dark on fixed term electricity contracts
Retail Code allows unfair price rises inside contract term
Read More Consumers in the dark on fixed term electricity contracts
When the price is not right: technology price gouging in Australia
Great access to knowledge overview by Matthew Rimmer
Read More When the price is not right: technology price gouging in Australia
Which is more Shonky: the water wasting lemon or the Cabcharge gouge?
CHOICE’s 2012 Shonky Awards expose 8 consumer lemons
Read More Which is more Shonky: the water wasting lemon or the Cabcharge gouge?
Mass complaint made against Motor Finance Wizard
Consumer Action has asked the Credit Ombudsman to take into account the similarities in the complaints.
Read More Mass complaint made against Motor Finance Wizard
Court deletes unfair term in on-line contract
Length of contract, its clarity and conciseness relevant to fairness of term in online contract.
Read More Court deletes unfair term in on-line contract
Pay TV, energy, newspapers in ACCC door-to-door complaints
Consumer Action has lodged a further 26 complaints – and says consumers need better protection.
Read More Pay TV, energy, newspapers in ACCC door-to-door complaints
Punk Jobs ordered to refund $1150 to unhappy job seeker
CALC Logo
The Victorian Civil and Administrative Tribunal (VCAT) has ordered Punk Jobs to repay $1150 to a dissatisfied customer who alleged he was mislead and that Punk Jobs failed to deliver promised services.
Read More Punk Jobs ordered to refund $1150 to unhappy job seeker
A trust mark for fair contracts?
Could the problem of one-sided take it or leave it contracts be addressed by developing a trust mark that traders can display to consumers where there contracts meet agreed standards of fairness?
Read More A trust mark for fair contracts?
National unfair contract terms and consumer guarantees to be under the spotlight
Consumer Action Law Centre logo
The Australian Consumer Law’s unfair contract terms provisions are set to be tested in the Victorian Civil and Administrative Tribunal (VCAT) after CFA member, the Consumer Action Law Centre issued proceedings against internship and work experience agency Borch Leeman on behalf of one of its clients. As well as the alleged unfair contract terms, Consumer…
Read More National unfair contract terms and consumer guarantees to be under the spotlight