Pensioners Archives - Consumers' Federation of Australia

7 January , 2025

Electricity Inquiry finds no reward for loyalty

The ACCC is urging consumers to shop around or at least to contact their electricity provider to ask if a cheaper electricity plan is available, following a decline in retail electricity prices in 2024 that many households are not currently benefiting from. More than 80 per cent of Australian households in the National Electricity Network…

Image 11 April , 2023

COTA: Don’t lock vulnerable Australians out of banking

The trend towards digital and cashless banking is already negatively impacting many vulnerable Australians as COTA (Council on the Ageing) highlighted in their recent media release, as seen below: The closure of cash services at bank branches risks cutting off access to vital and basic banking services for many older Australians, particularly our most vulnerable,…

31 July , 2019

How to stop paying fees for bills you receive in the mail

Consumer protection regulators are running a national campaign to help consumers avoid paying extra fees to receive bills in the post. People who prefer to receive paper bills are usually seniors, consumers on a low income, or people without internet access, which means that vulnerable consumers end up paying extra just to pay their bills.…

12 July , 2018

Consumer advocates welcome ACCC Final Report on electricity market

Consumer advocates have welcomed the findings of the Australian Competition and Consumer Commission’s (ACCC) Retail Electricity Pricing Inquiry Final Report, released yesterday. Energy Consumers Australia Acting CEO Lynne Gallagher said the final report confirms what consumers have been saying: that the electricity market is not working as it should and not delivering good value for…

30 November , 2015