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Consumer guarantees became Australia-wide law on 1 January this year. Find out how they can protect consumers when buying goods or services this Christmas
Read More Know your shopping rights: consumer guarantees
Every year, hundreds of Australians are seriously injured using items they believed to be safe, and some people die. With warmer weather people dig out products they have used for months, which may pose risk injury.
The ACCC’s online campaign seeks to ensure this summer is a safe one.
Read More ACCC campaign for a safe summer
Mandatory grocery unit pricing was introduced in 2009. While an important victory for consumers, consumer groups remain concerned that unit prices are insufficiently legible and prominent for many consumers, concerns that have been confirmed in a recent survey.
Read More Unit prices – are they legible and prominent?
ACCC SCAMwatch is advising consumers to watch out for this year’s twelve scams of Christmas.
Scams occur all year round but scammers prey on people’s generosity and vulnerabilities at this time of year.
Read More The twelve scams of Christmas
A new survey suggests key improvements are needed to improve the legibility and prominence of unit pricing in Coles and Woolworths supermarkets to help more consumers better compare the costs of everyday groceries.
Read More Supermarket pricing system needs birthday boost
CFA member CHOICE says the Federal Government has failed to put the best interests of Australian consumers first on nutrition labelling, in its position released ahead of the 9 December meeting of food and health ministers. Almost a year since the report of the independent Food Labelling Review, Parliamentary Secretary for Health, Catherine King, today…
Read More Federal failure on front of pack food labelling
A new national campaign will help consumers put an end to unwelcome, dishonest and intimidating door-to-door salespeople. The centrepiece of the campaign is the free Do Not Knock sticker which, when displayed in a prominent location, sends a clear message to salespeople – they are not welcome at this residence. Get yours at donotknock.org.au
Read More Door to door sales people meet a sticky end
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CFA held its Annual General Meeting by video conference on 21 November 2011. Catriona Lowe, CFA Chair, provided an overview of CFA’s achievements during the year and our plans for the future. This is an edited version of her remarks. It gives me great pleasure to report on the successes of CFA over another year.…
Read More CFA Chair highlights progress for 2011
The Hon Parliamentary Secretary to the Treasurer, David Bradbury, issued a public warning notice on particular types of unsafe child car restraints sold through an online retailer. These car restraints are marketed under various names including ‘Baby Car Seat Pouch’, ‘Portable belt baby car safety seat for 1-5 years old’ and ‘Portable baby car safety…
Read More Warning issued on unsafe child restraints
People planning their retirement finances have two new tools to help them make informed decisions, a new retirement planning publication, Financial Decisions at Retirement, and an upgraded MoneySmart Retirement Planner, the online calculator that shows people how to boost their retirement savings.
Read More New tools to help consumers plan retirement
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CFA member the Consumer Action Law Centre has expressed disappointment with the Government’s initial response to the National Disaster Insurance Review (NDIR) Panel’s report which it labelled as ‘indecisive’. While the Centre welcomed moves towards a system which would see more Australians covered by flood insurance, it raised concerns about the proposed ‘opt out’ model and has lamented the lack of tangible interim measures in the Government’s response.
Read More Stronger response needed to ensure consumers are protected in times of disaster
In its submission to the Consumer Affairs Advisory Council’s inquiry into .. the Automobile Association has provided detailed information about the cost of motor vehicle repairs – and there are worrying trends. Repairs have risen much faster than inflation, while new car prices have risen much more slowly.
Read More Auto repair problems get National Interest: service costs out of control; computers to blame?
