The Australasian Consumer Fraud Task Force (ACFT) and the Australian Institute of Criminology (AIC) are gathering the most up-to-date information on fraud and scam trends in Australia through their annual online survey.
Read More 2012 Scam Survey now open
When you buy a product, you have every right to expect it to be of good quality and to work properly.
Under Australia’s new consumer laws, if you buy a product and it is not up to scratch you have the right to take it back to where you bought it and ask the business to fix the problem.
Read More Use your rights – repair, replace, refund
CHOICE says comments are softening up ahead of interest rate decisions.
Read More Consumers deserve transparency not spin from banks
The Australian Competition and Consumer Commission today released its 2011 report on the prices, costs and profits of unleaded petrol in Australia.
Read More ACCC petrol report shows higher prices reflect global trends
Bioenergy efficiently extracts clean, low-emission electricity from a range of wastes. CFA has appointed a consumer representative to the SA technical committee on Sustainability Criteria for bioenergy.
Read More Developing a sustainability standard for bioenergy
Consumer Affairs Victoria reminded Victorian parents and carers of the dangers that toys containing magnets can pose if swallowed following the recent death of a Queensland toddler.
Read More Warning on magnets in toys
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Mandatory safety standards are made for products that are likely to be especially hazardous. In making mandatory safety standards, the government protects consumers by specifying minimum requirements that products must meet before they are supplied
Read More Mandatory standards: protecting consumers
Consumer groups say despite an industry campaign there’s no justification for any more delays or concessions which would further dilute much-needed federal government reforms to the regulation of financial advisers.
Read More Time up for concessions and delays to vital financial reforms
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Victorian households are staring down the barrel of yet another electricity price hike after the Australian Competition Tribunal (ACT) overturned significant aspects of the ruling of the energy industry’s independent regulator.
Read More Consumers the losers as competition tribunal sides with power companies – yet again.
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An Australian fringe lending company is introducing payday loan “kiosks” which look like ATMs into Queensland shopping centres, a move that financial counsellors say could put financially vulnerable families at greater risk post the holidays.
Read More Payday Loan “ATMs” – A New Low in Irresponsible Lending
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Millions of consumers around the world transfer money to their friends and relatives abroad. The World Bank estimates that a total of USD483 billion was sent in 2011.
Many communities in developing countries rely on remittances sent home by migrant workers to meet basic needs. But average charges for this relatively simple transaction are unreasonably high, often 10 or 20%.
Read More New Consumers International report shines the spotlight on global money-transfer markets
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Ingredients in cosmetic products are classed as industrial chemicals, even those described as naturally occurring. To make sure these products are safe for the workers handling them, the environment and for use by consumers, the Australian Government assesses the ingredients used in the manufacture and importation of cosmetics in Australia.
Read More Ensuring the safety of chemicals in cosmetics