Everyday Consumer Archives - Page 102 of 106 - Consumers' Federation of Australia

14 March , 2012

Gift card reform needed: consumer groups

Consumers need longer expiry dates, protection where retailers become insolvent and provision for change up to $10.

8 March , 2012 6 comments

Consumer group says Cash Converters’ processes need formal investigation

The Consumer Action Law Centre has asked the Australian Securities and Investment Commission (ASIC) to undertake a formal investigation into the internal dispute resolution processes of Cash Converters, Australia’s biggest payday lender.

8 March , 2012 0 comments

CHOICE puts energy switching sites under the spotlight

CHOICE says some consumers could end up out of pocket by more than $300 because of inconsistent results from energy switching websites.

7 March , 2012 0 comments

ASIC raises concerns about CBA credit limit increase invitations

ASIC today announced it has accepted a court enforceable undertaking (EU) from Commonwealth Bank of Australia (CBA) following concerns that a message sent to its internet banking customers was misleading.

6 March , 2012 0 comments

Ombudsman asked to consider lending practices of payday loan provider

CFA member, Consumer Action is lodging another dispute against a high profile payday loan provider.

22 February , 2012 0 comments

Campaign calls on consumers to switch and save

CHOICE launches ‘Move Your Money’, a new campaign aimed at helping thousands of Australians look beyond the ‘big four’ banks to save money and drive competition.

16 February , 2012 0 comments

The consumer experience of door to door energy sales in Victoria

A paper released by the Consumer Utilities Advocacy Centre (CUAC) examines Victorian consumers’ experiences of door-to-door energy sales in Victoria, and outlines CUAC’s policy positions on door-to-door sales.

14 February , 2012 0 comments

ACCC launches guidelines to help dating websites protect consumers from scams

The Australian Competition and Consumer Commission has launched guidelines to support efforts by dating and romance websites to combat scammers.

13 February , 2012 0 comments

Knock, knock. Who’s there?

Buying door-to-door? Door-to-door sales can be a great, convenient way to buy goods and services without leaving your home. Under the Australian Consumer Law, which came into effect on 1 January 2011, you have specific protections and rights when you buy goods and services at your door.

6 February , 2012 0 comments

2012 Scam Survey now open

The Australasian Consumer Fraud Task Force (ACFT) and the Australian Institute of Criminology (AIC) are gathering the most up-to-date information on fraud and scam trends in Australia through their annual online survey.

5 February , 2012 0 comments

Use your rights – repair, replace, refund

When you buy a product, you have every right to expect it to be of good quality and to work properly.

Under Australia’s new consumer laws, if you buy a product and it is not up to scratch you have the right to take it back to where you bought it and ask the business to fix the problem.