Artificial Intelligence

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Consumer groups and the financial counselling sector have welcomed the launch of a new customer code for the energy sector.

The Knock to Stay Connected customer code requires network companies to visit people at risk of disconnection and encourages them to outline the support and referral services available if the customer is having payment difficulties, with the aim of keeping them connected.

Read More Knock to Stay Connected: National Customer Code Welcomed by Consumer Groups

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The extensive growth in Artificial Intelligence (AI) programs by the world’s most advanced economies has highlighted the need to effectively use the standards process to promote, develop and realise the opportunities of responsible AI, delivering business growth, improving services and protecting consumers. Standards Australia has released the Artificial Intelligence Standards Roadmap: Making Australia’s Voice Heard. This comprehensive…

Read More Artificial intelligence – Standards Australia roadmap