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This is a media release from the Australian Competition & Consumer Commission (ACCC). It was originally published on 7th March 2023. Consumer and competition issues in essential services, environmental claims and sustainability, financial services and other critical areas will be among the ACCC’s compliance and enforcement priorities during 2023-24, ACCC Chair Gina Cass-Gottlieb announced today. Unveiling the ACCC’s annual…

Read More ACCC competition and consumer issues in essential services, sustainability among 2023-24 compliance and enforcement priorities

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More than 15,000 potentially unsafe products were delisted by online marketplaces signed up to the ACCC’s Australian Product Safety Pledge last financial year, with 98 per cent of regulator-initiated take down requests actioned within 2 days. Pledge signatories also used artificial intelligence, image recognition and automated scanning to prevent hundreds of thousands of unsafe products…

Read More Product Safety Pledge removes thousands of dangerous items from online marketplaces

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Health insurers have handed back to policyholders about $2.1 billion of the profits they gained from a reduction in claims between the start of the pandemic and 30 June 2022, the ACCC’s latest report into the private health insurance industry has found. Figures submitted by insurers to the Department of Health and Aged Care show…

Read More Health funds continue to return profits to meet COVID-19 commitments

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The ACCC will be directly contacting almost 5,000 households that are likely to have energy solar systems with dangerous LG solar batteries in the coming weeks, to continue efforts to raise awareness about safety recalls. The batteries, which may be branded LG, SolaX, Opal, Redback, Red Earth, Eguana, and VARTA, can overheat and catch fire,…

Read More ACCC warns consumers about potentially deadly solar batteries

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The ACCC has recommended a range of new measures to address harms from digital platforms to Australian consumers, small businesses and competition. The fifth report of the ACCC’s five-year Digital Platform Services Inquiry has proposed that platforms be subject to mandatory dispute resolution processes and stronger requirements for combating scams, harmful apps and fake reviews,…

Read More ACCC calls for new competition and consumer laws for digital platforms

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Australians are being urged to learn how to spot a scam this national Scams Awareness Week (7-11 November) after combined losses of over $2 billion reported last year to Scamwatch, the government and the financial sector. This year combined losses might reach $4 billion as losses reported to Scamwatch are already significantly higher than 2021.…

Read More Scams Awareness Week 2022 empowers Australians to spot a scam

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Companies that breach the competition and consumer laws could face new and higher penalties under legal changes which passed Parliament last week. The changes consist of two parts; the introduction of penalties and other changes relating to unfair contract terms, and significant increases in maximum penalties for breaches of certain provisions of the Competition and…

Read More ACCC welcomes new penalties and expansion of the unfair contract terms laws

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The Chairman of the Australian Competition and Consumer Commission Rod Sims says 2017 will see its enforcement teams hone in on misleading and deceptive practices, anti-competitive conduct and unfair contract terms affecting small businesses. Speaking at a Committee for Economic Development of Australia (CEDA) event in Sydney today, Mr Sims launched the ACCC’s 2017 Compliance…

Read More ACCC names key enforcement and compliance priorities for 2017