Consumers' Federation of Australia

14 March , 2012

Gift card reform needed: consumer groups

Consumers need longer expiry dates, protection where retailers become insolvent and provision for change up to $10.

13 March , 2012 0 comments

ASIC wants more rights for investors using platforms

ASIC today announced it is reviewing its regulatory approach to platforms as part of broader efforts to promote investor confidence in the sector.

12 March , 2012 0 comments

Progress on safety of electrical appliances

The joint Australian and New Zealand Technical Committee EL-002 Safety of household electrical appliances is working on improving the safety aspects in the revision of the AS/NZS 60335 series of standards.

9 March , 2012

Stick with Reform of Payday Lending say Financial Counsellors

Financial counsellors are alarmed that proposed changes will double the amount that lenders can charge vulnerable
consumers for short?term loans.

8 March , 2012 6 comments

Consumer group says Cash Converters’ processes need formal investigation

The Consumer Action Law Centre has asked the Australian Securities and Investment Commission (ASIC) to undertake a formal investigation into the internal dispute resolution processes of Cash Converters, Australia’s biggest payday lender.

8 March , 2012 0 comments

CHOICE puts energy switching sites under the spotlight

CHOICE says some consumers could end up out of pocket by more than $300 because of inconsistent results from energy switching websites.

7 March , 2012 0 comments

ASIC raises concerns about CBA credit limit increase invitations

ASIC today announced it has accepted a court enforceable undertaking (EU) from Commonwealth Bank of Australia (CBA) following concerns that a message sent to its internet banking customers was misleading.

6 March , 2012 0 comments

PC to study regulatory impact processes

Consumer groups have long been concerned about the flaws and biases of regulatory impact analysis. Australian government’s have asked the Productivity Commission to conduct a review.

6 March , 2012 0 comments

Ombudsman asked to consider lending practices of payday loan provider

CFA member, Consumer Action is lodging another dispute against a high profile payday loan provider.

5 March , 2012 0 comments

Scooter safety in the spotlight

Community urged to take part in safety survey to help understand how and why Australians are using mobility scooters.

1 March , 2012 0 comments

CHOICE Move Your Money campaign launches

On the morning of Sunday 19 February, the CHOICE campaigns team took to Sydney’s central business district armed with the Move Your Money wheelbarrow, piles of ‘fake money’ and a ringing bell

23 February , 2012 0 comments

ACCC enforcement priorities include vulnerable consumers

Chairman Rod Sims gave prominence to protecting vulnerable consumers in his outline of the ACCC’s enforcement priorities.