Concern over unsubstantiated health claims
The Cancer Council and National Heart Foundation have urged governments to protect consumers from unproven health claims.
Read More Concern over unsubstantiated health claims
Energy policy a mess
Consumer, academic and regulator research shows need for reform in selling practices, pricing and hardship programs.
Read More Energy policy a mess
How will you pay for your funeral?
ASIC research shows showing some consumers do not have a complete understanding of the funeral products they buy.
Read More How will you pay for your funeral?
Unknown future for Travel Compensation Fund
Improvements are needed to the Travel Compensation Fund – but do some States want to scrap it?
Read More Unknown future for Travel Compensation Fund
Consumer Affairs Ministers discuss national approaches
The nation’s consumer affairs ministers met in Adelaide to discuss national approaches to significant consumer issues.
Read More Consumer Affairs Ministers discuss national approaches
Consultation on National Food Plan
The Australian government hopes the national food plan will set policies for the long term.
Read More Consultation on National Food Plan
Energy Review Regime Effectively Ignores Consumers
An SCER report has found that the current energy review regime fails to meet its goals of being fair and balanced.
Read More Energy Review Regime Effectively Ignores Consumers
Investment fund ‘custodians’ in the spotlight
ASIC urges custodial services to do a better job protecting superannuation and other investors from misconduct
Read More Investment fund ‘custodians’ in the spotlight
Over 630 carbon price claims complaints
The ACCC has received over 630 complaints about claims of price increases caused by the carbon price.
Read More Over 630 carbon price claims complaints
Better energy hardship programs needed
New report offers a snapshot of debt collection practices in the Victorian energy sector.
Read More Better energy hardship programs needed
Time to build new consumer protections from the bottom up
The consumer protection framework in the domestic building industry needs a complete overhaul according to CALC.
Read More Time to build new consumer protections from the bottom up
New rules for telecommunication providers but tougher enforcement needed
Customers should expect to see improvements if the new TCP Code is effectively enforced.
Read More New rules for telecommunication providers but tougher enforcement needed