EnergyAustralia penalised $1million for misleading consumers
Sales agent passed ‘new customer’ details to energy provider even though no agreement was given by consumers
Read More EnergyAustralia penalised $1million for misleading consumers
Utilities
New energy rebates a big win for NSW consumers
Government announces gas rebate and extends life support rebate to motorised wheelchairs
Read More New energy rebates a big win for NSW consumers
Poles and wires sell off spells bad news for NSW: pensioners association
CPSA highlights party differences in wholesale electricity policy
Read More Poles and wires sell off spells bad news for NSW: pensioners association
Financial counsellors welcome inquiry into VIC energy retailer hardship programs
Disconnections just shy of 60k last year
Read More Financial counsellors welcome inquiry into VIC energy retailer hardship programs
Regulator must reject proposals for electricity network price rises in NSW
PIAC says network groups are attempting to lock in excessive cost structures
Read More Regulator must reject proposals for electricity network price rises in NSW
Origin Companies ordered to pay penalties of $325,000 for misleading “discounts”
Higher than standard rate used to calculate savings
Read More Origin Companies ordered to pay penalties of $325,000 for misleading “discounts”
Community organisations welcome AGL’s commitment to vulnerable energy customers
Financial counsellors playing an integral role in helping households manage bills
Read More Community organisations welcome AGL’s commitment to vulnerable energy customers
NSW consumer groups call on Energy Regulator to ensure prices head down
Public Interest Advocacy Centre heads charge to balance pressure from electricity networks
Read More NSW consumer groups call on Energy Regulator to ensure prices head down
Report finds 130 a day disconnected from electricity in NSW
PIAC says value write down of state’s poles and wires a must to cut bills
Read More Report finds 130 a day disconnected from electricity in NSW
ACCC takes action against EnergyAustralia and telemarketer for deceptive conduct while selling energy plans
Consumers signed up to contracts despite only saying yes to more information
Read More ACCC takes action against EnergyAustralia and telemarketer for deceptive conduct while selling energy plans
Victorian consumer groups celebrate win for simpler energy contracts
CALC and CUAC also welcome back-billing limitations
Read More Victorian consumer groups celebrate win for simpler energy contracts
High valuation of NSW electricity assets costing households $325 a year
PIAC says devaluation before privatisation a must for consumers
Read More High valuation of NSW electricity assets costing households $325 a year