Victorian consumer groups celebrate win for simpler energy contracts
CALC and CUAC also welcome back-billing limitations
Read More Victorian consumer groups celebrate win for simpler energy contracts
Utilities
High valuation of NSW electricity assets costing households $325 a year
PIAC says devaluation before privatisation a must for consumers
Read More High valuation of NSW electricity assets costing households $325 a year
CHOICE infographic shows cost-of-living concern eases as budget debate moves on
People still worried about funding cuts, cost of energy
Read More CHOICE infographic shows cost-of-living concern eases as budget debate moves on
Victorian energy retailers failing struggling customers – disconnection on the rise
Ombudsman receives nearly 40 calls a day regarding disconnection
Read More Victorian energy retailers failing struggling customers – disconnection on the rise
New report misses the mark for energy consumers
CHOICE says unfair energy contracts and poor information leave consumers in the dark
Read More New report misses the mark for energy consumers
ACCC issues carbon tax substantiation notices
Carbon tax removal substantiation notices ensure that customers of electricity producers and retailers and natural gas retailers get the benefit of all cost savings arising from the carbon tax repeal
Read More ACCC issues carbon tax substantiation notices
Energy retailers given the green light to increase prices at will
The AEMC has proposed energy retailers communicate price changes to customers as they enter a contract
Read More Energy retailers given the green light to increase prices at will
New report calls on energy retailers to improve support for struggling households
Thirteen case studies from across Victoria show hardship assistance is failing customers.
Read More New report calls on energy retailers to improve support for struggling households
Tariff switching among older energy consumers
Research reveals the causes of lower switching rates among older persons and considers the policy and programs that might encourage switching
Read More Tariff switching among older energy consumers
ACCC will not appeal AGL Tribunal decision
Consumer watchdog will not challenge the proposed acquisition over original concerns it would substantially lessen competition in the New South Wales retail electricity market
Read More ACCC will not appeal AGL Tribunal decision
PIAC finds mixed results for NSW consumers in report on solar feed-in tariffs
Pricing tribunal raises payments but ignores call for mandatory minimum
Read More PIAC finds mixed results for NSW consumers in report on solar feed-in tariffs
Renewable Energy Target has a net benefit for all consumers
Scheme ‘overwhelmingly positive’ for Australians and should be left alone
Read More Renewable Energy Target has a net benefit for all consumers